Manager, Content Factory - Operations + Personalization

Role: Manager, Content Factory (Operations + Personalization) overseeing end-to-end content lifecycle management within a biopharma setting. Responsibilities: operationalize content intake, localization, and deployment across franchises; develop modular, personalized content for omnichannel use; coordinate with creators, agencies, and compliance teams; enable content personalization at scale using tagging, modular assembly, and GenAI; drive process optimization using performance insights; collaborate with cross-functional teams to ensure content aligns with customer journeys and platform requirements. Qualifications: Bachelor’s in business, healthcare, or tech; 5+ years in content operations, digital asset management, and modular content frameworks within pharma; leadership experience managing teams. Preferred: advanced degree (MBA), experience in highly regulated industries, rare disease or specialty brands. High-Value specifics: focus on digital content management, omnichannel personalization, GenAI-enabled content creation, regulated pharma environment, cross-functional collaboration, and travel of 20-30%. Work setup: not specified; travel required.