Role Summary
Manager, Commercial Operations Project Management responsible for leading cross-functional commercial projects, translating strategy into actionable plans, and ensuring disciplined execution in a fast-paced biotech environment. This role collaborates with Marketing, Market Access, Sales, IT, Finance, and Legal/Compliance to drive launch readiness and day-to-day operations. It offers exposure across brand strategy, market access, field execution, systems, and launch readiness, and is suited for a professional seeking to deepen understanding of how commercial pharmaceutical organizations scale and operate.
Responsibilities
- Independently manage multiple cross-functional commercial projects supporting marketed products and launch readiness activities
- Translate commercial priorities into clear, executable project plans with realistic timelines and defined ownership
- Actively track progress, risks, and dependencies, stepping in to unblock issues and keep work moving forward
- Serve as a practical, trusted partner to Marketing, Market Access, Sales, IT, Finance, and Legal/Compliance
- Facilitate efficient meetings that drive decisions, clarity, and accountability—not just updates
- Provide clear, concise status updates and escalate issues with recommended options
- Use lightweight project management tools and templates that fit a small, fast-moving organization
- Bring structure where it adds value and flexibility where it matters
- Help create consistency across commercial initiatives without adding unnecessary process
- Coordinate timelines and deliverables with external vendors and agencies as part of broader project teams
- Track key milestones and support budget awareness in partnership with project owners
- Ensure project outputs are transitioned smoothly to business owners and embedded into day-to-day operations
- Support change management and adoption for new tools, processes, or commercial capabilities
- Identify opportunities to improve execution, communication, and cross-functional alignment
- Capture and apply lessons learned to strengthen future commercial and launch initiatives
- Gain broad exposure to commercial strategy, launch execution, and cross-functional leadership in a scaling biotech organization
- Develop strong enterprise perspective through collaboration with senior commercial and cross-functional leaders
- Contribute to the evolution of scalable project management capabilities within Commercial Operations
Qualifications
- Required: Bachelor’s degree
- Required: 3+ years of relevant project management or operations experience, preferably within commercial, marketing, or operational functions
- Required: Experience managing cross-functional projects in a regulated or matrixed environment (pharma, biotech, medical device, or similar; strongly preferred)
- Required: Proven ability to manage multiple priorities and deliver results in a lean, fast-paced organization
- Required: Strong communication skills with the ability to translate complex work into clear, actionable updates
- Preferred: Advanced degree (PharmD, MBA, MPH, MS, or similar) strongly valued
- Preferred: Demonstrated interest in commercial strategy, launch excellence, or operational scaling within biopharma
- Preferred: Experience in consulting, biotech, pharma, or healthcare-related industries
- Preferred: Experience supporting product launches or major commercial initiatives
- Preferred: Exposure to commercial operations, brand marketing, market access, sales operations, or related functions
- Preferred: Familiarity with common project management tools (for example Smartsheet, MS Project, Asana, Monday.com, or similar)
- Preferred: Comfort working with ambiguity and evolving priorities
Skills
- Highly organized, detail-oriented, and execution-focused
- Comfortable rolling up sleeves and doing the work, not just coordinating it
- Able to influence without authority and build trust quickly
- Pragmatic, solutions-oriented, and calm under pressure
- Interested in helping build scalable ways of working over time