Manager, Commercial Analytics

Role Summary

We are seeking a highly motivated Manager of Commercial Analytics to join our growing company and portfolio of products. The Manager will be responsible for providing strategic insights and analysis to support decision-making across our rare disease portfolio, specializing on the patient journey and reimbursement hub and pharmacy operations metrics. This role may also involve obtaining and analyzing secondary market data, monitoring commercial performance, identifying key drivers of success, and conducting ad hoc analysis to drive business growth.

Responsibilities

• Design key performance metrics associated with the patient journey, including patient support success metrics, insurance approval metrics, and pharmacy performance metrics
• Liaise with Patient Services, Sales, Information Technology, and outside vendors associated with the company’s Salesforce and other CRM systems
• Monitor and report on the patient journey and other commercial performance metrics on a regular basis (daily, weekly, monthly, quarterly) and identify any trends that require action
• Work together with the Commercial Analytics team to present a comprehensive view of commercial performance across the company’s product portfolio and books of business
• Collaborate with cross-functional teams to understand commercial reporting needs
• Design and build commercial reporting dashboards for multiple functional audiences at the company, ensuring that our commercial team has the information they need to monitor performance vs goals
• Conduct ad hoc analytics to support key business initiatives, such as product launches, market expansions, and internal business reviews
• Analyze secondary market data to identify potential market size, key prescribers, patient demographics, and competitive landscape in multiple disease indications
• Present findings in a very clear and concise manner to internal stakeholders and senior leadership

Qualifications

• Preferred: Bachelor's degree in a Life Sciences discipline; degrees in Business, Economics, or related fields will be considered
• Preferred: MBA or other Master’s Degree
• Preferred: Minimum of 5 years of experience in the bio-pharmaceutical industry in commercial analytics, and experience in rare disease fields
• Required: Exceptional analytics skills, with the ability to deliver exactly the right information in a way that is easily interpreted and understood
• Preferred: Experience with Komodo claims data or other claims data vendors
• Preferred: Experience with data reporting platforms such as Power BI or Tableau

Skills

• Ability to work with and understand multiple constituencies at the company, including Executive Leadership, Sales Leadership, Sales professionals, Marketing, Medical, and Finance
• Expert level proficiency in Microsoft Excel and PowerPoint
• Excellent communication and listening skills
• Very strong presentation skills with ability to tailor and defend findings to the audience and handle questions
• Ability to thrive in a fast-paced, dynamic environment