Manager, Commercial Analytics

Role Summary

Manager of Commercial Analytics to provide strategic insights and analytics to support decision-making across a rare diseases portfolio, focusing on the patient journey, reimbursement hub, and pharmacy operations metrics. The role involves analyzing secondary market data, monitoring commercial performance, identifying key drivers of success, and conducting ad hoc analyses to drive business growth. Opportunities for advancement may exist for more senior roles.

Responsibilities

• Design key performance metrics associated with the patient journey, including patient support success metrics, insurance approval metrics, and pharmacy performance metrics
• Liaise with Patient Services, Sales, Information Technology, and outside vendors associated with the company’s Salesforce and other CRM systems
• Monitor and report on the patient journey and other commercial performance metrics on a regular basis (daily, weekly, monthly, quarterly) and identify any trends that require action
• Work together with the Commercial Analytics team to present a comprehensive view of commercial performance across the company’s product portfolio and books of business
• Collaborate with cross-functional teams to understand commercial reporting needs
• Design and build commercial reporting dashboards for multiple functional audiences at the company, ensuring that our commercial team has the information they need to monitor performance vs goals
• Conduct ad hoc analytics to support key business initiatives, such as product launches, market expansions, and internal business reviews
• Analyze secondary market data to identify potential market size, key prescribers, patient demographics, and competitive landscape in multiple disease indications
• Present findings in a very clear and concise manner to internal stakeholders and senior leadership

Qualifications

• Preferred: Bachelor's degree in a Life Sciences discipline strongly preferred, though degrees in Business, Economics, or related fields will be considered
• Preferred: MBA or other Master’s Degree
• Required: Minimum of 5 years of experience in the bio-pharmaceutical industry in commercial analytics, and experience in rare disease fields strongly preferred
• Required: Exceptional analytics skills, with the ability to deliver exactly the right information in a way that is easily interpreted and understood
• Preferred: Experience with Komodo claims data or other claims data vendors
• Required: Experience with data reporting platforms such as Power BI or Tableau

Skills

• Ability to work with and understand multiple constituencies at the company, including Executive Leadership, Sales Leadership, Sales professionals, Marketing, Medical, and Finance
• Expert level proficiency in Microsoft Excel and Power Point
• Excellent communication and listening skills – ensure you understand what the customer really wants
• Very strong presentation skills required. You will need to deliver the results of your research appropriately to the audience in question, with the ability to anticipate (and answer) questions during your presentations
• Ability to thrive in a fast-paced, dynamic environment. The job will be different day to day, and the successful candidate will thrive on change and the ability to respond to unanticipated projects