Manager, Colleague Productivity Product Owner

Role Summary

Manager Product Owner for Colleague Productivity Products, a core area of Pfizer Digital. This role leads the roadmap and strategy for tools that help colleagues find and curate knowledge, collaborate on files and documents, meet virtually or in person, and communicate corporate messaging. You will work with external partners and internal stakeholders to create product roadmaps, lead the vision for these product categories, and collaborate with training teams to enable effective usage.

Responsibilities

• Product Roadmap Stewardship: Define and maintain quarterly/annual product roadmaps aligned to business objectives, customer needs, and budget constraints. Balance capacity across teams and vendors; proactively manage cross product dependencies and risks. Socialize roadmap decisions and tradeoffs with leadership and stakeholders, keeping plans current as data and priorities evolve.
• Outcomes & KPI Ownership: Set outcome based KPIs/OKRs for each product and the portfolio (e.g., adoption, satisfaction, reliability, cost to serve, cycle time, release frequency). Build measurement plans and instrumentation; ensure dashboards provide leading/lagging indicators and clear targets. Run regular performance reviews; identify insights and actions; adjust the roadmap and backlog to improve value realization.
• Backlog Management & Delivery Readiness: Translate strategy into prioritized work for agile execution. Convert outcomes into epics/features/user stories with crisp acceptance criteria and definition of done. Maintain a transparent, continuously prioritized backlog across products; manage scope and aging. Prepare teams for delivery (grooming, PI/quarterly planning) and ensure increments land on time and meet quality standards.
• Stakeholder Engagement & Voice of the Customer: Create a tight feedback loop with customers and partners. Lead discovery (interviews, surveys, telemetry) to validate problems, propositions, and experience quality. Represent the customer in decision forums; reconcile input from business owners, compliance, support, and engineering. Drive launch/adoption plans in partnership with change/training teams; measure and improve adoption and satisfaction.
• Governance, Financials & Risk: Run the product as a business. Own investment cases and benefit realization; monitor budget vs. value and optimize run/grow/transform spend. Maintain product lifecycle governance (privacy, security, accessibility, compliance) and vendor/SOW performance. Identify and mitigate risks; maintain clear decision logs and auditable artifacts.
• Communication & Leadership: Create clarity, generate energy, and deliver success across the portfolio. Craft a compelling narrative for strategy, outcomes, roadmap, and KPI performance; tailor communications for execs, teams, and customers. Make timely, transparent tradeoffs, drive alignment across Digital, business units, and vendors. Explain technical decisions in ways that non-technical folks can understand. Be highly collaborative with leadership both inside and outside of Digital.
• Ecosystem & Integration Mindset: Ensure products fit together coherently and responsibly. Apply platform as product thinking; reuse standards, patterns, and shared services to speed delivery and reduce risk. Coordinate with architecture, security, data, and support teams to keep integrations and SLAs robust.

Qualifications

• Bachelor's degree in technology or a related field with at least 4 years of applicable experience, or Master's Degree and 2+ years of experience, or associate's degree plus 8+ years of experience, or a High School diploma plus 10+ years of experience.
• Proven experience in software development, large-scale applications, Generative AI, or a related field.
• Experience in consumer digital products and associated technical project management roles is highly desirable.
• Excellent analytical and problem-solving skills.
• Ability to interpret complex data and translate it into actionable insights.
• Strong communication and presentation skills; ability to convey technical information to non-technical stakeholders effectively.
• Generative AI skill and experience using Generative AI.
• Understand product roadmaps, backlogs and tools to facilitate.
• Ability to work collaboratively with cross-functional teams.
• Experience in managing and prioritizing multiple projects simultaneously; leading cross-functional teams.
• Stay up-to-date with the latest trends and best practices in Generative AI.
• Understand the product space assigned.

Skills

• Analytical and problem-solving skills.
• Strong written and verbal communication and presentation abilities.
• Ability to explain technical decisions to non-technical audiences.
• Collaborative, cross-functional teamwork.
• Proficiency with product roadmapping, backlogs, and agile practices.
• Generative AI literacy and practical experience with Generative AI tools.
• Data interpretation and insights extraction.
• Strategic thinking and stakeholder management.

Education

• Bachelor's degree in technology or a related field with 4+ years of applicable experience; or Master's Degree with 2+ years of experience; or equivalent combinations per qualifications.

Additional Requirements

• Limited travel.
• Work Location: Hybrid 2.5 days weekly.