Manager Clinical Supply Operations

Role Summary

The Manager of Clinical Supply Operations is a key member of the Clinical Supply Operations Team, responsible for leading Clinical Supply activities that support the development and operation of Clinical Supply Logistics processes. This role focuses on operational oversight of Clinical Supply processes, identifying areas for improvement, and driving continuous improvements through data-driven insights. This role is in-office 4 days a week with 1 day from home.

Responsibilities

• Support the oversight of Clinical Logistics Vendors in the operational execution of Clinical Supply Distribution, including monitoring performance, driving improvements, and issue resolution.
• Collaborate with cross-functional partners to develop and enhance Clinical Supply Operational processes to ensure delivery of Clinical Trial Supply.
• Lead cross-functional improvement initiatives to optimize operational efficiencies and support strategic decision-making and problem-solving.
• Represent the needs of Clinical Supply Operations in cross-functional discussions and initiatives and champion change management.
• Create and manage performance metrics to provide visibility to operational performance, insights, trends, and identify areas of opportunity.
• Act as advisor to Clinical Supply Operations team members on operational tasks, process issues, projects, and initiatives. Mentor and train others to achieve quality results.
• May directly supervise staff.

Qualifications

• Required: BS/BA and at least 6 years of relevant experience in the biotechnology/pharmaceutical industry.
• Preferred: Ability to effectively communicate across an organization.
• Preferred: Experience working with external vendors.
• Preferred: Experience leading cross-functional projects/initiatives.
• Preferred: Effective stakeholder management, influence, and negotiation skills.
• Preferred: Ability to multi-task and adapt to changing priorities.
• Preferred: Experience coaching and mentoring others.
• Preferred: Working knowledge of clinical trial methodology.
• Preferred: Working knowledge of GCP and ICH Guidelines.

Education

• BS/BA in a relevant field.