Manager, Business Intelligence

Role Summary

The Manager of Business Intelligence, Medical Affairs is responsible for developing and delivering analytics that support decision-making and operational effectiveness across Medical Affairs. This role partners closely with Medical Excellence, Scientific Communications, Medical Affairs Technology, and field teams to translate data into actionable insights that improve field engagement, scientific exchange, and medical operations.

Responsibilities

• Design and deliver descriptive and diagnostic analytics to support Medical Affairs activities, including field engagement, scientific communications, and launch support
• Identify, define, and track key performance indicators (KPIs) and operational metrics to assess the effectiveness of medical activities such as field interactions, medical education, and KOL engagement
• Translate complex data into clear, visually compelling dashboards and presentations that enable informed decision-making by Medical Affairs stakeholders
• Develop and maintain field-facing analytics tools and reports that support planning, prioritization, and insight-driven engagement for medical field teams
• Conduct performance and operational analyses to support territory insights, resource utilization, and engagement strategies, under the guidance of senior analytics leadership
• Apply established data visualization standards and reporting best practices to ensure accuracy, consistency, and usability across Medical Affairs analytics deliverables
• Build and enhance dashboards and reports using BI platforms such as Spotfire, Power BI, Tableau, or similar tools
• Support the use of advanced analytics techniques (e.g., forecasting, predictive modeling, AI-enabled insights) in collaboration with senior team members
• Partner with Medical Affairs, Clinical Operations, Commercial, and IT teams to ensure analytics solutions are aligned with business needs and data governance standards
• Prepare and deliver analytics readouts and insights to cross-functional stakeholders, tailoring messaging to the audience
• Stay current on industry trends, tools, and analytics methodologies relevant to medical affairs and life sciences

Qualifications

• Required: Bachelor's degree in Data Science, Business Analytics, Life Sciences, Social Sciences, or a related field with 6+ years of experience; or Master's degree in Data Science, Business Analytics, Life Sciences, Social Sciences, or a related field with 4+ years of experience
• Required: 5–7 years of experience in business intelligence, analytics, or decision support roles, preferably within life sciences or healthcare
• Required: Working knowledge of medical affairs operations, field team activities, and the pharmaceutical product lifecycle
• Preferred: Experience with medical claims and other healthcare 3rd party data such as IQVIA, Clarivate, Definitive Healthcare, and/or Komodo Health
• Required: Proficiency in BI and visualization tools such as Spotfire, Power BI, Tableau, or Qlik, along with strong SQL or data querying skills
• Required: Demonstrated ability to manage multiple analytics projects, prioritize work, and meet deadlines in a matrixed environment
• Required: Strong communication skills with the ability to translate data into actionable insights for diverse stakeholders
• Preferred: Familiarity with territory insights, KOL engagement analytics, and field performance measurement
• Preferred: Exposure to cloud-based data environments (e.g., AWS, Azure) and modern analytics ecosystems
• Preferred: Experience supporting or contributing to predictive analytics or AI-driven use cases