Manager, Agency Performance

Role: Manager of Agency Performance at Takeda Pharmaceuticals, focusing on optimizing agency governance, operational excellence, and capability development within marketing and communication functions. Responsibilities include overseeing agency projects, tracking milestones, and ensuring timely delivery; developing standards, tools, and training to enhance agency performance and process adoption; managing KPIs across quality, speed, efficiency, and cost; coordinating governance activities like reviews and risk management; and supporting innovative agency capabilities, such as AI-assisted content and automation. Requirements: Bachelor's degree with 5–7+ years in pharma/biopharma marketing, communications, or agency management; experience managing large agency ecosystems in regulated environments; strong knowledge of compliance, procurement, and contract negotiation; excellent communication, stakeholder management, and financial acumen. Preferred: MBA or advanced degree. High-Value: expertise in pharma marketing operations, agency ecosystem management, regulatory compliance, and cross-functional collaboration across Medical and Commercial teams. Work Setup: based in Lexington, MA; full-time, remote option; no travel specified.