Long Term Care Assoc Acct Mgr - Knoxville, TN

Role Summary

The Long Term Care Account Manager is a strategic, influential sales partner responsible for maximizing sales growth and profitability within a defined territory through compliant, ethical solutions. The Account Manager possesses a deep understanding of the market, institutions, and the competitive landscape to develop and execute comprehensive sales strategies. Demonstrating a strong Teva-first mentality, the Account Manager will balance individual success with supporting cross-functional partners to achieve organizational goals, consistently exceeding expectations through independent planning and decision-making and delivering exceptional results.

Responsibilities

• Quickly build rapport and personable relationships with HCPs, medical staff, and key decision-makers within accounts and with stakeholders and cross-functional partners within Teva
• Provide healthcare product information to physicians, office staff, and key decision-makers within accounts
• Work to uncover HCP and staff challenges and develop solutions, provide resources, or connect cross-functional colleagues to meet customer needs
• Demonstrate the effort and hustle necessary to meet or exceed customer expectations
• Facilitate product and script pull through by working to solve prescriber challenges, interfacing with specialty or facility pharmacies, and connecting cross-functional colleagues to solve problems and provide solutions
• Remain apprised of all product formulary developments within facilities
• Work with the discharge coordinator to understand patient follow-up treatment and transitions of care
• Work to understand the perspectives, challenges, and needs of HCPs, influential stakeholders, and decision-makers within accounts and adapt messaging, tactics, and strategy to influence their prescriber habits
• Work to navigate accounts by uncovering and understanding key decision-makers, how different entities work together, different prescribers and their schedules, and the intricacies of different accounts
• Take initiative to lead business in an independent manner and take accountability for delivering results and meeting sales goals within their accounts
• Engage in pre-call planning to identify goals, consider intricacies of accounts, and create effective plans that are tailored to the unique needs of the account and specific customer
• Effectively manage time by understanding available opportunities and challenges, maximizing effectiveness with fewer touchpoints, planning routing to maximize call points within different areas of geography, and adjusting priorities based on changing dynamics
• Maintain a hunter mentality and competitive drive with a willingness to go above and beyond role expectations to exceed goals and targets
• Develop effective business plans that meet and exceed sales goals by gathering, analyzing, and evaluating relevant market, territory, and competitive data and trends to inform business planning and strategy, and to understand current performance
• Work to understand the broader organizational vision, strategy, and values and use them as guideposts for conducting day-to-day activities
• Proactively seek opportunities to collaborate and communicate with counterpart sales reps from other sales teams and with individuals both within and outside their immediate team, and maintain a One Teva mindset
• Proactively share knowledge, ideas, and best practices with cross-functional partners and demonstrate openness to others' ideas

Qualifications

• Bachelor’s degree required
• Minimum of 5 years of pharmaceutical sales experience required, preferably in the psychiatry or long-acting injectable schizophrenia space
• Experience in the hospital setting or long-term care setting with a detailed understanding of the buy-and-bill model, formulary placement, P&T committees, and in-services required
• Experience in psychiatric therapeutic areas strongly preferred
• Specific experience with long-acting injectables and in-office administration for the treatment of schizophrenia in the hospital setting or long-term care setting preferred
• Experience successfully launching products in the psychiatric space across multiple settings of care
• Ability to operate within complex settings and networks and provide customer insights effectively

Skills

• Ability to interact with customers in live and virtual environments and proficiency with technology
• Understanding of reimbursement coverage and pull-through strategies as well as experience in all pertinent settings of business (CMHC, specialty pharmacy, private practice)
• Understanding of the buy-and-bill model
• Leadership skills and ability to collaborate with multiple sales teams
• Proven written and verbal communication skills
• Demonstrated interpersonal skills
• Valid US driver’s license and acceptable driving record required
• Candidate must be able to successfully pass background, motor, and drug screening

Additional Requirements

• Travel Requirements: Regular travel, which may include air travel and weekend or overnight travel