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Logistics Coordinator 2

Novartis
August 10, 2026
On-site
Carlsbad, CA
Operations
Key Responsibilities:
- Coordinate domestic and international shipments to support timely clinical trial operations.
- Manage receiving, shipping, reverse logistics, and inventory activities with high accuracy.
- Prepare and verify shipping, customs, and compliance documentation for regulated materials.
- Monitor inventory levels and replenish logistics/shipping supplies as needed.
- Troubleshoot shipment issues, delivery delays, and inventory discrepancies.
- Track logistics metrics and identify opportunities to improve efficiency, quality, and service levels.
- Collaborate with clinical sites, couriers, customs brokers, vendors, and internal stakeholders.
- Support quality event investigations, corrective actions, and adherence to approved procedures and safety requirements.

Essential Requirements:
- High School Diploma required; Associate’s or Bachelor’s degree in a related field preferred.
- Minimum 2 years’ experience in clinical trial logistics or related pharmaceutical/biopharmaceutical/biotech/R&D/clinical trial industry.
- Strong knowledge of shipping/receiving, inventory management, warehousing, and clinical trial logistics; experience shipping and receiving human biological samples (IATA, DOT, CDC, etc.) required.
- Knowledge of IATA, DOT, FDA, and USDA requirements.
- Ability to prioritize competing deadlines and resolve issues in a fast-paced environment.
- Strong communication and customer service skills; ability to work independently and collaborate cross-functionally.
- Proficiency in Microsoft Outlook, Word, and Excel.

Desirable Requirements:
- Experience with international import/export and customs documentation, including international shipping of biological samples.
- Experience supporting clinical trial logistics in a global R&D environment.

Compensation & Benefits:
- Expected salary range: $57,800–$107,300/year.
- Performance-based cash incentive; potential for annual equity awards.
- Comprehensive benefits (health/life/disability, 401(k) with match) and time off (vacation, personal days, holidays, other leaves).