Lead Veeva/Salesforce CRM Developer

Role Summary

Lead Veeva/Salesforce CRM Developer

Responsibilities

• Leads large CRM migration to ensure configurations, customizations, and data migration are successfully implemented in the new CRM.
• Drives development in Salesforce/Veeva CRM to build and configure new and existing features.
• Works closely with Product Owners and cross-functional Development Teams to plan and schedule releases, providing guidance on release dependencies, technical constraints, and risks.
• Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem.
• Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise.
• Maintains and optimizes existing configurations and customizations by limiting or eliminating technical debt to streamline the system.
• Partners with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline.
• Researches Veeva/Salesforce capabilities as needed to suit business requirements and provides gap analysis.
• Works closely with other developers in the team, including Product Owners, Business Analysts, Salesforce Admins, QA Analysts, and Scrum Masters, across cross-functional teams.
• Develops innovative solutions using generative AI technologies.
• Conducts code reviews to ensure code quality and adherence to best practices.
• Creates and maintains documentation on software architecture, design, deployment, disaster recovery, and operations.
• Designs, develops, and implements applications and modules, including custom reports, interfaces, and enhancements.
• Analyzes and understands the functional and technical requirements of applications, solutions, and systems, and translates them into software architecture and design specifications.
• Develops and executes unit tests, integration tests, and other testing strategies to ensure the quality of the software.
• Leads the Production Support team and helps identify automated solutions to software bugs and performance issues.
• Maintains detailed documentation of software designs, code, and development processes.

Qualifications

• Functional Skills:
  • 5+ years of experience as a Salesforce CRM Developer.
  • In-depth knowledge of Salesforce development, including experience working with MuleSoft or Databricks integrations.
  • Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions.
  • Experience with Data Loader, data migration tools, and CI/CD tools.
• Good-to-Have Skills:
  • Experience working with Veeva CRM and large CRM migration projects.
  • Experience working in the biotech industry.
  • Proficient in Apex, Java SDK, and other programming languages.
  • Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado.
  • Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies.
  • Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines.
• Professional Certifications:
  • Salesforce Developer 2 (required).
  • Salesforce Development Lifecycle Designer.
  • Salesforce Platform Builder.
  • Veeva CRM Systems Administrator.
  • Copado Fundamentals I/II (Admin/Developer).
• Soft Skills:
  • Excellent analytical and troubleshooting skills.
  • Strong verbal and written communication skills.
  • Ability to work effectively with global, virtual teams.
  • High degree of initiative and self-motivation.
  • Ability to manage multiple priorities successfully.
  • Team-oriented, with a focus on achieving team goals.
  • Strong presentation and public speaking skills.

Education

• Basic/Advanced degrees as specified in qualifications (not including this section if not explicitly present).