Lead Product Manager Customer Experience - EPIC EMR Integrations

Role: Lead product management for EMR-integrated customer experience, primarily focusing on Epic platforms, to embed genetic testing workflows into clinical practices. Responsibilities include developing multi-year strategies, defining product roadmaps, and partnering with cross-functional teams—Product, Engineering, Clinical, Commercial, and Executive Leadership—to enhance ordering, results delivery, clinical decision support, and workflow efficiency. The role emphasizes championing patient-centered and provider-friendly digital workflows, establishing standards for interoperability (HL7, FHIR, APIs), and driving adoption and operational improvements. It involves leading strategic initiatives, influencing senior stakeholders, and mentoring product teams to foster innovation and best practices. Qualifications: Bachelor’s degree in healthcare, informatics, engineering, or related fields; 8–12+ years in product management, healthcare technology, or interoperability, with 5+ years supporting Epic EMR workflows in clinical or vendor settings. Proven success managing enterprise-wide product strategies, technical integrations, and stakeholder alignment within regulated healthcare environments. Skills: Deep expertise in healthcare interoperability standards, clinical workflows, and strategic planning; strong stakeholder engagement, communication, and leadership capabilities; customer-centric and outcome-driven mindset. High-Value Details: Focus on digital health, clinical workflows, and healthcare interoperability within a diagnostics and genetics context, supporting precision medicine initiatives. Work setup likely involves collaboration across multiple teams, with travel as needed for stakeholder engagement.