Lead Product Designer, New Verticals

Role: Lead Product Designer for Rakuten's Vertical Squad, focusing on expanding member engagement through new product surfaces like gift card redemption, dining, and in-store shopping experiences. Responsibilities: own end-to-end design, develop and communicate squad vision, define problems, ensure cohesive systems thinking across platforms, validate with research, collaborate cross-functionally with product managers and engineers, and contribute to design culture. Requirements: 6+ years of professional experience in product design, with a strong portfolio demonstrating end-to-end process, proficiency in tools like Figma, and a background in complex systems. Preferred: experience in e-commerce or consumer products, active use of AI tools in design workflows, and influencing design standards beyond immediate teams. HighValue: focus on consumer-scale digital experiences, multi-surface product environments, AI-assisted workflows, cross-disciplinary collaboration, and a user-centered approach to complex systems. Work setup: unspecified, but likely collaborative in a team environment.