Lead Process Technician or Sr. Technical Specialist (3rd Shift)

Role Summary

Lead Process Technician or Senior Technical Specialist (3rd Shift) responsible for advanced troubleshooting, training, continuous improvement, and maintenance within a Lean manufacturing environment. Roles include optimizing packaging lines, driving root cause investigations, and ensuring compliance with GMP/SOP requirements.

Responsibilities

• Equipment Troubleshooting & Diagnostics: Specialize in troubleshooting for packaging equipment (mechanical and highly automated systems) and collaborate with operations, maintenance, and engineering to prioritize work, reduce downtime, and improve line reliability.
• Continuous Improvement: Proactively review equipment operation, identify deficiencies, and recommend improvements to increase OEE and support Lean initiatives through key projects.
• Technical Advisory: Provide input on parts/material selection, documentation (OJT and SOP creation), testing, problem solving, maintenance requirements, and project scope.
• Machine Changeovers: Provide technical support during changeovers for different package sizes and set up lines for smooth startups and increased efficiency.
• Root Cause Analysis: Initiate and participate in RCAs to address recurring issues and implement effective solutions.
• Training & Compliance: Provide training on equipment maintenance and operation, ensuring compliance with SOPs, GMPs, and other regulations.

Qualifications

• Senior Technical Specialist
  • High school diploma or GED
  • Basic math and reading comprehension
  • Effective communication and leadership abilities
  • Ability to follow detailed instructions
  • Strong mechanical abilities; operate, maintain, troubleshoot, and perform minor repairs on production equipment
  • Mechanical reasoning skills essential for troubleshooting
  • Strong knowledge of GMPs and production practices
  • Experience in Lean Manufacturing and continuous improvement (5S, visual schedule, M1, etc.)
  • Ability to train on area SOPs/OJTs; experience creating/maintaining training documentation
• Lead Process Technician
  • Trade certification or degree in engineering, automation, or related field strongly preferred
  • 10+ years of experience in manufacturing/packaging, especially with highly automated pharmaceutical equipment
  • Strong mechanical aptitude and advanced troubleshooting
  • Familiarity with Lean Manufacturing principles
  • Understanding of safety, compliance, and regulatory standards in pharmaceutical operations
  • Effective communication and team collaboration
  • Ability to stand, walk, bend, and lift for extended periods
  • Comfortable in a fast-paced, production-driven environment
  • Production Floor presence and support for assigned shift
  • Able to perform other duties as required

Skills

• Lean Manufacturing and continuous improvement
• GMPs, SOPs, and regulatory compliance
• Advanced troubleshooting of mechanical and automated packaging equipment
• Root cause analysis and problem-solving tools
• Training and documentation development

Education

• High school diploma or GED (Senior Technical Specialist)
• Trade certification or degree in engineering/automation (Lead Process Technician, preferred)