Kidney Territory Account Manager (Irving, TX)

Role Summary

The Kidney Territory Account Manager (KTAM) is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs), developing a strategic business plan, and communicating disease and product knowledge to HCPs and centers of care. This role requires understanding market dynamics in rare, complex disease states, exercising sound judgment, and improving patients' lives. The KTAM reports to a Regional Field Leader and leads engagement with nephrologists while serving as an account manager for specialty kidney clinics.

Responsibilities

• Establishes meaningful relationships with nephrologists and related HCPs; serves as a territory account manager for specialty kidney clinics
• Develops and maintains expertise on the disease and the product’s clinical attributes and patient unmet needs, educating healthcare professionals on product use in appropriate patients
• Develops understanding of physicians, territory dynamics, stakeholder mapping, key decision makers, patient protocols, referral networks, access, and financial drivers/barriers
• Responsible for individual performance at the territory level and contributions to area and national team performance
• Demonstrates passion for improving patient care delivery with strong customer orientation and insights
• Allocates resources appropriately to meet customer needs with a focus on compliance
• Stays current on the Nephrology environment; knowledge of disease, key accounts, reimbursement, and barriers to optimal care
• Manages tactical business plan, including promotional activities for customers; budget and travel expenses
• Works collaboratively across functional areas to achieve goals and address challenges
• Attends and participates in meetings, takes on projects and other duties as requested by management
• Exercizes sound judgment and adheres to regulatory and compliance guidelines and company policies

Qualifications

• Required: Bachelor's degree
• Required: Typically 5 years of field sales experience in the pharmaceutical industry with experience in kidney/renal disease, rare disease, or related biotech/specialty markets
• Preferred: Product launch experience
• Must live and work within the territory; may need to reside within a reasonable distance to a major airport

Skills

• Ability to understand and communicate complex clinical disease/product
• Strong interpersonal, verbal, and written communication skills
• Ability to excel in an innovative environment; initiates with a strong work ethic
• Demonstrates passion for improving patient care, strong customer orientation and insight
• Team-based skills; able to work cross-functionally
• Embraces continuous learning, seeks knowledge of new technologies and approaches
• Core competencies: Clinical Acumen, Selling Skills, Business Acumen, and Customer Relationships
• Expert knowledge of disease, clinical knowledge, and HCP/Patient Resources
• Expert in core sales competencies and payer landscape
• Expert in relationship building and account management
• Demonstrates business integrity and Vertex Values
• Documented history of sales success
• Proficient in IT tools to support business needs (e.g., Veeva CRM)
• Experience in a highly matrixed environment

Education

• Bachelor's degree

Additional Requirements

• Employee will be required to complete trainings, background screens, drug testing, and vaccinations
• Travel by car or airplane up to 80% of the time; may require after-hours work
• 10–30% overnight travel may be required depending on territory