Kidney Territory Account Manager (Chicago, IL)

Role Summary

The Kidney Territory Account Manager (KTAM) in Chicago, IL is responsible for establishing and maintaining relationships with Health Care Professionals (HCPs), developing a strategic business plan, and communicating disease and product knowledge to HCPs and centers of care. This role requires understanding market dynamics in rare, complex disease states, strong judgment, and motivation to improve patients’ lives. The KTAM reports to a Regional Field Leader and leads engagement with nephrologists and serves as an account manager for specialty kidney clinics.

Responsibilities

• Establishes meaningful and professional relationships with nephrologists and related HCPs; serves as a territory account manager for specialty kidney clinics
• Develops and maintains expertise on the disease and the product’s clinical attributes as well as patient unmet needs, to educates healthcare professionals on product use in appropriate patients
• Develops a deep understanding of assigned physicians, territory & market dynamics, stakeholder mapping, key decision maker relationship management, patient protocols, referral network navigation, access, and drivers & barriers
• Responsible for individual performance at the territory level and contribute to area and national team performance
• Demonstrates passion for improving patient care delivery, and strong customer orientation and insights
• Ensures appropriate and targeted resource allocation to meet customer needs with a focus on compliance
• Stays current on the Nephrology environment; knowledge of disease, key accounts, reimbursement, and barriers to optimal care
• Responsible for managing tactical business plan, including promotional activities for customers; budget and travel expenses
• Works collaboratively across functional areas to achieve common goals and address challenges
• Attends and participates in meetings, and takes on projects and other duties, as requested by management
• Exercises sound judgment and adheres to relevant regulatory and compliance guidelines and company policies

Qualifications

• Required: Bachelor's degree
• Required: typically requires 5 years of field sales experience in the pharmaceutical industry and experience in kidney/renal disease, rare disease, or other similar biotech/specialty markets
• Preferred: Product launch experience
• Knowledge and Skills: Ability to understand and communicate complex clinical disease/product
• Knowledge and Skills: Strong interpersonal, verbal, and written communication skills
• Knowledge and Skills: Ability to excel in an innovative environment; takes initiative with a strong work ethic
• Knowledge and Skills: Demonstrates passion for improving patient care, strong customer orientation and insight
• Knowledge and Skills: Demonstrates team-based skills and can work cross functionally
• Knowledge and Skills: Embraces continuous learning/seeks knowledge, and new technologies, and approaches
• Knowledge and Skills: Demonstrates core competencies; Clinical Acumen, Selling Skills, Business Acumen, and Customer Relationships
• Knowledge and Skills: Expert with disease, clinical knowledge, and HCP/Patient Resources
• Knowledge and Skills: Expert with core sales competencies on a consistent basis
• Knowledge and Skills: Expert with knowledge of disease centers of care and payer landscape
• Knowledge and Skills: Expert with key skills in relationship building & account management
• Knowledge and Skills: Exemplifies business integrity, ethical behavior, and Vertex Values
• Knowledge and Skills: Documented history of sales success (rankings, awards, annual evaluations, etc.)
• Knowledge and Skills: Highly competent in a multitude of IT capabilities to support the business needs including Veeva CRM
• Knowledge and Skills: Experience working in a highly matrixed environment

Education

• Bachelor's degree

Additional Requirements

• Must live and work within the territory; depending on geography and work requirements may need to live within a reasonable distance to a major airport
• Valid driver’s license and in good standing
• Travel by car or airplane up to 80% of the time and work after hours as required
• 10-30% of overnight travel may be required depending on territory