Role Summary
The Key Account Manager (KAM) is a field-based, remote role responsible for representing Akebia products to physicians and healthcare professionals and performing total territory account management within the West Florida geography. The KAM builds consultative relationships with Renal Healthcare Providers and provides clinical and economic knowledge of Akebia products to key stakeholders. They will develop a comprehensive, actionable territory business plan to achieve and exceed annual sales goals, supported by analytics, and provide account management support to nephrology accounts within the defined geography.
Responsibilities
- Prioritize local market opportunities amongst top tier health care professionals including nephrologists and renal dietitians and affiliated group practices and dialysis organizations facilities
- Develop and maintain a high level of product, disease area knowledge, Akebia product clinical data via approved PRC materials (training and external materials) with customers in a professional way
- Develop and evaluate account business plans to ensure they continue to meet strategic goals and align with latest trends and changes within key customer segments or accounts
- Present account business plans to management
- Communicate both clinical and economic information to large group practices, physician executives, medical directors in-line with promotional guidelines
- Demonstrate strong account management skills and detailed follow-up, within the renal care team, to support the initiation and maintenance of patients on Akebia products
- Serve as a resource to customers and Akebia employees regarding local, regional and national payer policies, reimbursement regulations and processes Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Akebia products
- Communicate and capitalize on open formulary access, through effective implementation of the strategic targeting and pull through plan
- Maximizes use of approved resources to achieve territory and account level goals
- Stay current on all marketplace developments (i.e., VBC, Binders in Bundle, LDO Quarterly reports, etc.)
Qualifications
- Required: Bachelor's degree
- Required: 5+ years pharma/account management selling experience
- Required: Possess valid driver's license
- Required: Requires approximately 25% travel
- Preferred: Graduate business or healthcare related degree
- Preferred: Buy and bill experience and success
- Preferred: Biologic/biotech sales and reimbursement experience
- Preferred: Nephrology therapeutic area experience