Key Account Manager-Retina-Washington DC

Role Summary

The Key Account Manager (KAM) for Retina in the Washington, DC area is responsible for maintaining existing business while expanding sales in a defined geographic region, promoting IHEEZO and Triesence. This role reports to the Area Sales Director and requires a motivated, organized self-starter who can multitask in a dynamic ophthalmic market. Candidates should have experience in retina, buy-and-bill, or medical device sales and a proven track record selling to physicians, private clinics, hospitals, and staff.

Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers without losing your existing base of business
• Ability to effectively close business deals in a timely and professional manner
• Entrepreneurial mindset to analyze, develop, and grow the territory business
• Grow the business through organic pull-through with additional products and by adding new customers
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes all internal resources when developing quarterly action plans or handling problem accounts
• Provides weekly new business forecasts and updates
• All sales activity is adequately recorded in CRM, with Next Steps summarized
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio
• Articulate the compelling advantages of the products/formulations and our solutions that complement them
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Submits all required reports, including monthly expense reports, on time

Qualifications

• Required: Has 3+ years of buy-and-bill sales, and/or medical device sales experience
• Preferred: Ophthalmology experience in Retina
• Required: Ability to build, develop, and foster longstanding relationships with customers
• Required: Ability to quickly absorb product and practice information and offer solutions that resonate
• Required: Experience with the execution of strategic and targeted business plans around priorities and goals
• Required: Proficient with MS Office products, including Word, Excel, and PowerPoint
• Preferred: Clinical understanding in the specialty of ophthalmology
• Preferred: Knowledge of how physicians make decisions regarding patient care for various therapies
• Required: Excellent presentation and interpersonal skills
• Required: Solid independent judgment and initiative
• Required: Superior communication and written skills
• Required: Ability to multitask, adjusting priorities as needed
• Required: Good problem-solving and analytical skills
• Required: Ability to become proficient with Salesforce CRM

Education

• Bachelor’s degree in a related field

Skills

• Excellent presentation and interpersonal skills
• Superior communication and written skills
• Proficient with Salesforce CRM

Additional Requirements

• Travel: 75% weekly travel in the defined territory with overnights required