Key Account Manager, QLD/NZ

Job Description General Summary: The Key Account Manager (KAM) will be accountable for assigned hospital accounts, actively promoting Vertex rare disease medicines to relevant healthcare professionals (HCPs) and ensuring that barriers to their usage are effectively addressed. This will be achieved by driving the development and execution of specific account level business plans at all cystic fibrosis (CF) centres; communicating disease and product knowledge to HCP customers and ensuring that the long-term value of the products are fully understood by all relevant stakeholders. Key Duties and Responsibilities: Interacts with a wide variety of key HCP stakeholders in assigned geography Supports the development and execution of account-level business plans that are insight-driven and will move the business forward Promotes safe and effective use of Vertex's portfolio of CF medicines, in accordance with the product labels to ensure that the benefits and long-term value of the products are fully understood Stays current on the CF environment: maintains in-depth knowledge of disease, local drivers, treatment and referral patterns, key account profiles, influence patterns, reimbursement, and barriers to optimal care Facilitates the coordination of internal and external resources to enhance patient care, and ensures delivery of account plan targets Works collaboratively and compliantly across functional areas to achieve common goals, particularly with medical, marketing and finance functions Accountable for performance at the territory level, and contributes to regional and national team performance Supports appropriate resource allocation to meet customer needs and address gaps in the care system Supports development and execution of account level business plan, including promotional activities for customers, forecasting and tracking promotional budget Supports the coordination of internal and external resources to enhance patient care Participates in meetings, and takes on projects, as requested by management Exercises sound judgment, and adheres to relevant regulatory and compliance guidelines and company policies Knowledge and Skills: Demonstrates active listening skills as a springboard for creating relevant value to customers and key CF stakeholders Ability to manage scientific data, and to communicate it effectively to different audiences (e.g., CF physician, hospital director, multidisciplinary team HCPs, hospital/regional payer) Project management skills Conceptual understanding of healthcare regulatory and enforcement environments Demonstrates team-based skills, and is able to network across boundaries Embraces and adopts new technologies and techniques Highly competent in a multitude of IT capabilities to support the business needs Excellent contextual selling skills with proven record of performance Ability to travel up to 50% Education and Experience: Bachelor's degree Typically requires 5 years of field experience in biotech/pharmaceuticals industry, or the equivalent combination of education and experience Experience in respiratory conditions, rare disease and/or across relevant geographies would be beneficial but not essential Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com. Help Us Achieve Our Mission Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious diseases. The company has approved medicines that treat the underlying causes of multiple chronic, life-shortening genetic diseases — cystic fibrosis, sickle cell disease and transfusion-dependent beta thalassemia — and continues to advance clinical and research programs in these diseases. Vertex also has a robust clinical pipeline of investigational therapies across a range of modalities in other serious diseases where it has deep insight into causal human biology, including APOL1-mediated kidney disease, acute and neuropathic pain, type 1 diabetes, myotonic dystrophy type 1 and alpha-1 antitrypsin deficiency . Founded in 1989 in Cambridge, Mass., Vertex's global headquarters is now located in Boston's Innovation District and its international headquarters is in London. Additionally, the company has research and development sites and commercial offices in North America, Europe, Australia, Latin America and the Middle East. Vertex is consistently recognized as one of the industry's top places to work, including 14 consecutive years on Science magazine's Top Employers list and one of Fortune’s 100 Best Companies to Work For. For company updates and to learn more about Vertex's history of innovation, visit www.vrtx.com or follow us on Facebook, Twitter/X , LinkedIn, YouTube and Instagram. The diversity and authenticity of our people is part of what makes Vertex unique, and we recognize that each employee brings diverse perspectives and strengths. By embracing those strengths and celebrating differences, we are fostering an inclusive culture where each of us can bring our authentic selves to work, inspire innovation together, and change people’s lives. Our vision is clear: to be the place where an authentic, diverse mix of talent want to come, to stay, and do their best work.