Role Summary
The Key Account Manager (โKAMโ) is a field-based position (East Florida) responsible for representing Akebia products to physicians and healthcare professionals and performing total territory account management. The KAM is responsible for developing consultative relationships with Renal Healthcare Providers (HCPs) and will provide comprehensive clinical and economic knowledge of Akebia products, presenting our productsโ value proposition to key stakeholders. The KAM will develop a comprehensive and effective and actionable territory business plan aimed at achieving and exceeding annual sales goals and supported by solid analytics and will provide account management support to Nephrology accounts within the East Florida region.
Responsibilities
- Prioritize local market opportunities amongst top tier health care professionals including nephrologists and renal dietitians and affiliated group practices and dialysis organizations facilities
- Develop and maintain a high level of product, disease area knowledge, Akebia product clinical data via approved PRC materials (training and external materials) with customers in a professional way
- Develop and evaluate account business plans to ensure they continue to meet strategic goals and align with latest trends and changes within key customer segments or accounts
- Present account business plans to management
- Communicate both clinical and economic information to large group practices, physician executives, medical directors in-line with promotional guidelines
- Demonstrate strong account management skills and detailed follow-up, within the renal care team, to support the initiation and maintenance of patients on Akebia products
- Serve as a resource to customers and Akebia employees regarding local, regional and national payer policies, reimbursement regulations and processes Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Akebia products
- Communicate and capitalize on open formulary access, through effective implementation of the strategic targeting and pull through plan
- Maximizes use of approved resources to achieve territory and account level goals
- Stay current on all marketplace developments (i.e., VBC, Binders in Bundle, LDO Quarterly reports, etc.)
Qualifications
- Required: Bachelor's degree
- Required: 5+ years pharma/account management selling experience
- Required: Possess valid driverโs license
- Required: Requires approximately 25% travel
- Preferred: Graduate business or healthcare related degree
- Preferred: Buy and bill experience and success
- Preferred: Biologic/biotech sales and reimbursement experience
- Preferred: Nephrology therapeutic area experience
Skills
- Field-based account management
- Consultative relationship development with Renal HCPs
- Clinical and economic knowledge of Akebia products
- Ability to present product value proposition to key stakeholders
- Develop and present account business plans
- Communicate clinical and economic information to diverse audiences
- Understanding of payer policies, reimbursement regulations, and Medicare/Medicaid rules
- Formulary access strategy and pull-through planning
- Resourceful use of approved materials and tools
- Staying current on marketplace developments
Education
- Bachelor's degree (Required)
- Graduate business or healthcare-related degree (Preferred)
Additional Requirements
- Travel: Approximately 25% travel