Key Account Manager-Dry Eye-Denver N.

Role Summary

The Key Account Manager (KAM) for the Dry Eye Business Unit launches and grows market share with a strong focus on driving demand through the payer channel in a defined geographic area. The role reports to the Area Sales Manager and works with ophthalmologists, optometrists, and staff to communicate the indications, use, characteristics, and advantages of the Dry Eye portfolio (Vevye). A highly motivated self-starter who is organized, solution-oriented, and able to multitask in a dynamic ophthalmic market will succeed; travel is expected to be approximately 70% of the time.

Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers while converting the existing customer base
• Entrepreneurial mindset to analyze, develop, and grow the territory business
• Drive demand through organic pull-through and deploy any and all reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper
• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time

Qualifications

• 1-4 years of pharmaceutical or medical device sales experience (ophthalmic experience beneficial)
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Clinical understanding in the ophthalmology specialty is preferred
• Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility
• Knowledge of how physicians make decisions regarding patient care for various therapies

Skills

• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with the CRM System

Education

• Bachelor’s degree in a related field

Additional Requirements

• Travel: Approximately 70% of time with overnight stays