Key Account Manager-Dry Eye-Asheville

Role Summary

The Key Account Manager (KAM) for the Dry Eye Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the payer channel in a defined geographic area. The Dry Eye portfolio is Vevye. This role requires a motivated self-starter who can multitask in a dynamic ophthalmic market, communicates value-based solutions to physicians and staff, and meets sales objectives. Travel is approximately 75-80%.

Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers while converting the existing customer base
• Entrepreneurial mindset to analyze, develop, and grow the territory business
• Drive demand through organic pull-through and deploy any and all reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Travel throughout the assigned geography on a routine basis; travel approximately 75–80% with potential overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper

Qualifications

• Required: 1-4 years of pharmaceutical or medical device sales experience (ophthalmic experience beneficial)
• Required: Ability to build, develop, and foster longstanding relationships with customers
• Required: Ability to quickly absorb product and practice information and offer solutions that resonate
• Required: Experience with the execution of strategic and targeted business plans around priorities and goals
• Required: Proficient with MS Office products, including Word, Excel, and PowerPoint
• Preferred: Clinical understanding in the specialty of ophthalmology
• Required: Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility
• Required: Knowledge of how physicians make decisions regarding patient care for various therapies
• Required: Excellent presentation and interpersonal skills
• Required: Solid independent judgment and initiative
• Required: Superior communication and written skills
• Required: Ability to multitask, adjusting priorities as needed
• Required: Good problem-solving and analytical skills
• Required: Ability to become proficient with the CRM System

Education

• Bachelor’s degree in a related field (Required)

Additional Requirements

• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time
• Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper