Role Summary
Key Account Manager - Cardiovascular in Connecticut. Responsible for assessing and diagnosing the current business environment in assigned accounts relative to Amgen Cardiovascular products and planning/executing actions for success, developing strong relationships with customers to support portfolio performance and brand strategies at multiple touchpoints within complex organizations.
Responsibilities
- Key account strategic lead; develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner
- Maintains comprehensive account profile / needs assessment / strategic plan
- Routinely meets with appropriate opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., who act as partners or decision-makers within assigned accounts
- Presents MAC approved data and CV product messaging for approved CV products and delivers clinical messages compliantly
- Ensures formulary adoption in targeted hospital accounts; coordinates pull-through and access with other sales colleagues
- Monitors Amgen business performance across Cardiovascular portfolio
- Identifies drivers/barriers and coordinates pull-through initiatives across field teams
- Coordinates home office engagement with customers and arranges approved promotional programs and hospital initiatives
- Builds relationships with key decision-makers (Hospital Pharmacy, Lipid Clinical, Heart Failure Clinical, Quality Directors, hospital finance)
- Partners with Organized Customer Team and Regional Medical Liaisons in shared accounts
- Coordinates with Reimbursement Access Value team to support open access
- Provides actionable field intelligence and recommendations to Amgen home office and CV brand teams
- Provides insights to Pricing/Brand/GPO teams
- Leads contract delivery, business reviews and performance tracking
- Organizes competitive response and shapes the environment
- Executes value/FDAMA 114 tools where appropriate; supports value of innovation
Qualifications
- Required: Basic Qualifications β Doctorate degree with 2 years of sales/account management experience; or Masterβs degree with 4 years of sales/account management experience; or Bachelorβs degree with 6 years of sales/account management experience
- Preferred Qualifications β 3+ years of account management and/or public payor experience; Advanced degree (MPH, MBA, PharmD, etc.) with 7+ years of healthcare sales/marketing experience; Cardiology-related experience; strong understanding of community cardiology trends; knowledge of payor systems, billing, coding and reimbursement; familiarity with CMS policies
- Additional Qualifications β Demonstrates leadership, relationship-building with key decision-makers, ability to mobilize resources, clinic economics analysis, data interpretation, reimbursement navigation, strong communication and cross-functional collaboration, ability to handle multiple priorities, creative problem solving, independent work, broad computer skills