Key Account Manager - Bone Health - Dallas, TX

Role Summary

Key Account Manager – Bone Health based in Dallas, TX, covering the Dallas territory. Reports to the Key Account Director and is responsible for assessing and diagnosing the business environment in assigned accounts relating to Amgen products, and planning/executing actions to support sales performance and brand strategies across complex partner organizations. Develops strong internal matrix team collaboration and external customer relationships to promote Amgen products in target accounts. Relocation is not offered for this role.

Responsibilities

• Key account strategic lead: Develops and executes innovative market strategies to reach difficult to access health care providers and accounts in a compliant manner.
• Amgen Bone Health contracting point.
• Leads contract delivery, business reviews and performance tracking.
• Coordinates with GPOs and large Rheumatology Networks.
• Serves as lead for post-fracture care initiatives.
• Monitors Amgen business performance across portfolio.
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams.
• Provides actionable field intelligence and recommendations to Amgen home office.
• Partners closely with Market Access Team Account Executives in shared accounts.
• Identifies and resolves contracting/membership/channel issues.
• Provides field insight and recommendations to Pricing, Brand, and GPO teams.
• Shapes the environment, including exploration of Alternate Sites of Care, Injection Sites and value-based partnerships.

Qualifications

• Required: Doctorate degree & 2 years of sales experience and/or related account management experience
• Required: Master’s degree & 4 years of sales experience and/or related account management experience
• Required: Bachelor's degree & 6 years of sales experience and/or related account management experience
• Preferred: 3+ years of account management and/or public payor experience
• Preferred: Resides in the geography and has established relationships with the key accounts/customers
• Preferred: Advanced degree (e.g., MPH, MBA, PharmD) and 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Preferred: Clinic, hospital, access environment, applicable competitors, specialty experience
• Preferred: District Management / Reimbursement / managed care experience
• Preferred: Demonstrates solid understanding of the current marketplace and trends
• Preferred: Knowledge of payor systems, billing, coding and reimbursement processes
• Preferred: Knowledge of CMS policies and processes
• Preferred: Documented ability to work with sales force to resolve payor related issues
• Preferred: Clear understanding of buy and bill process
• Preferred: Proven ability to think strategically and develop, execute and monitor strategic business plans
• Preferred: Demonstrated ability to engage, influence, and lead cross-functional teams