Key Account Manager-Access+-Tennessee

Role Summary

The Key Account Manager will expand profitable business in an assigned base of new and existing ophthalmic customers. The role reports to the Regional Business Director (RBD) and is a key member of the Access+ commercial team. Primary responsibilities include closing new business in a defined territory, expanding portfolio within existing accounts, retaining customers, and achieving defined financial outcomes. The position is ideally based in a location with easy access to the assigned customer base.

Responsibilities

• Implement and execute plans to expand sales within a defined base of existing ophthalmic customers and new key targets.
• Drive new business relationships and convert to grow sales
• Utilize the Customer Relationship Management (CRM) system effectively.
• Execute cohesive strategies with Marketing, Strategic Accounts, Customer Care and Pharmacy Sales Representatives (PSRs).
• Monitor sales performance and adjust strategy as needed to meet competitive conditions.
• Evaluate customer, market and competitor activity and update the organization accordingly.
• Establish and maintain relationships with key opinion leaders (KOLs) within strategic accounts.
• Direct sales forecasting activities and set performance goals accordingly.
• Utilize resources to enhance productivity and provide optimal customer satisfaction.
• Participate in providing detailed and accurate sales forecasting.
• Actively participate as a key member of the Commercial team to drive success.

Qualifications

• 5 years of sales experience, ophthalmic market preferred
• Experience with execution of targeted business plans around priorities and goals
• Team player with a positive, can-do attitude
• Strong written, verbal and presentation communication skills
• Ability to think creatively in confronting issues and pursuing novel approaches to old problems
• Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards
• Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
• Proficient in the use of CRMs and Microsoft Office software products

Education

• Bachelor’s Degree

Additional Requirements

• Travel: Up to 50% in defined territory with overnights required