Key Account Manager

Role Summary

The Key Account Manager (KAM) is a hospital-based or integrated sites of care-based role focused on launching and selling innovative products in the assigned institutional accounts, including integrated delivery networks (IDNs) and alternate sites of care for infusion. The role includes educating clinicians on the clinical benefits of CorMedix Therapeutics products to facilitate improved institutional formulary access while expanding appropriate product utilization, through protocol adoption, to exceed business and customer objectives with assigned hospitals and IDNs. The KAM is accountable for pulling through contracts and facilitating account and clinician access opportunities to ensure achievement of CorMedix Therapeutic’s business goals. This role will manage key accounts across the St. Louis, Missouri territory.

Responsibilities

• Increase product access and sales in the geographical area by navigating the institutional formulary approval process, as well as educating customers on appropriate use of CorMedix Therapeutic products.
• Secure placement of CorMedix Therapeutic’s products on appropriate account protocols and ensure products are in the EMR systems.
• Develop relationships with local infusion sites, LTACHs and home infusion companies.
• Develop territory and account-level plans to grow product utilization, formulary access, and expand the customer base.
• Understand multiple interdependencies within an account, consider customer treatment goals and needs, and maximize account performance by aligning appropriate solutions, messaging, and stakeholders.
• Establish and maintain professional relationships with customer opinion leaders and hospitals, including physicians, medical staff and pharmacies.
• Plan, coordinate, and implement hospital-oriented education forums in accordance with company policies and business plans.
• Partner with hospital treatment committees to include CorMedix Therapeutics products on appropriate disease state protocols.
• Facilitate continuity of care for discharging patients via CorMedix Therapeutics product inclusion on discharge protocols/orders and alignment of approved CorMedix Therapeutics reimbursement resources.
• Collaborate and communicate with Sales, Medical Affairs, National Accounts, Marketing, and Sales Administration on all needs, opportunities, Key Opinion Leader touch points, formulary changes and pull-through initiatives.

Qualifications

• Minimum of 7 years of related pharmaceutical sales, marketing and/or training experience.
• Minimum of 3 years in an account selling role (selling in a hospital/account ecosystem, for all levels of the account.)
• Valid driver’s license and clean driving record.
• Preferred Buy/Bill and Home Infusion experience.
• Preferred hospital experience in Acute Care, Infectious Disease, and/or Hemodialysis.

Skills

• Proven track record of sales within a hospital environment of the assigned territory/accounts.
• Recent acute care hospital or integrated sites of care sales experience in the assigned territory/accounts.
• Ability to create alternate sites of care in assigned territory.
• Understanding of how to sell in a buy and bill market.
• Success planning and executing a new product or solution launch into a hospital/account setting.
• Highly motivated, self-starter and results driven individual.
• Must be able to work well independently and as a team member; under pressure, shifting priorities, and a changing landscape.
• Strong project management skills to ensure timelines are met, as well as the ability to prioritize and multitask.
• A passion for continuous professional development and learning.
• Ability to work in a matrix environment and to value the importance of teamwork.
• Ability to establish and build relationships and rapport with a diverse customer base.
• Strong ability to learn and use technical product knowledge.
• Willingness and ability to provide proof of childhood immunizations, a negative TB test and other requirements, as set by each hospital’s credentialing protocol for access.

Education

• Bachelor’s degree is required.

Additional Requirements

• Field-based position with frequent day-to-day travel expected.