KAM Specialty Care - Oncology & GI (Northern Greece)

Role Summary

Role: KAM Specialty Care - Oncology & GI (Northern Greece). Responsible for maximising utilisation and patient outcomes of Takeda's portfolio in designated territories/accounts, driving account stakeholder relationships, and delivering business objectives within the allocated budget. Location: Greece (Remote).

Responsibilities

• Account Management: Understand account situation, challenges and needs; formulate comprehensive, robust, and insight-driven key account plans; deliver on agreed objectives to drive Takeda performance; ensure plans, objectives and KPIs are transparent to the account team and senior leaders; manage plan execution within timelines and budget; conduct market surveillance and communicate in-field intelligence to internal stakeholders; support Market Access to gain product access; coordinate with supply chain to ensure product availability; operate in compliance with legal requirements and marketing/sales strategies; act as Takeda ambassador.
• Stakeholder Engagement: Develop long-term relationships with key strategic accounts and stakeholders; identify external stakeholders and understand their needs; collaborate on initiatives and co-create value; drive implementation of offerings and differentiate Takeda; advise Healthcare Professionals on products and services; demonstrate understanding of policy/healthcare environment; incorporate Next Generation Customer Engagement (NGCE) capabilities including Omnichannel Engagement and Data & Insights; implement OCE activities and map stakeholder needs to interactions; analyse data to derive insights and drive performance.
• Cross-Functional Team Leadership: Coordinate with marketing, medical, market access, DD&T and other internal stakeholders; monitor plan progress and maintain accountability; lead core account team meetings; address collaboration misalignments; lead VB-KAM planning and execution to provide holistic solutions.
• Operational Excellence: Prioritize and manage accounts by identifying opportunities; analyze plan success and adjust; adapt to market changes to achieve financial objectives; collaborate with Field Excellence Lead to drive operational excellence.

Qualifications

• Bachelor Degree (preferred)
• Minimum of 5 years of industry experience with at least 3 years in hospital and/or specialty care
• Experience managing customer relationships across healthcare, with account management experience
• Therapy and product area knowledge (preferred)
• Healthcare environment knowledge
• Strong English skills (preferred)

Skills

• Strategic approach balancing long-term vision and short-term goals
• Collaboration and relationship-building across the organization
• Drive for results with accountability for delivering against commitments
• Engage others: communicate with impact and gain support for ideas
• Customer and patient centricity; understanding unmet patient needs
• Curiosity and continuous learning; multitasking and prioritization
• Strong selling skills to promote brands and differentiate from competition
• Product knowledge and the ability to communicate benefits to HCPs
• Clinical data literacy; discuss new data with HCPs
• Expertise across multiple disease areas; present scientific highlights
• Integrated account planning with OCE tactics and KPI alignment
• Digital sales capabilities and omni-channel engagement
• Data-driven mindset; data collection and insight sharing from customer interactions
• Digital competency and fluency; utilizing engagement technology ecosystem
• Understanding customer channels to personalize the experience
• Compliance with legal and regulatory frameworks in OCE (e.g., GDPR)

Education

• Bachelor Degree (preferred)

Additional Requirements

• Locations: GRC - Greece Remote
• Worker Type: Employee
• Worker Sub-Type: Regular
• Time Type: Full time