IT Quality Compliance Manager - Hybrid

Role Summary

IT Quality Compliance Manager - Hybrid. The role oversees the design, implementation, and ongoing management of IT controls to ensure compliance with internal and external requirements, primarily SOX and SOC 2. Coordinates with IT, Security, Finance, Accounting, Quality and Internal Audit, acting as liaison with external auditors. Reports to the Senior Director – Software Quality and focuses on risk identification, control enhancements, and process improvements to support a sustainable compliance program.

Responsibilities

• Oversee an integrated control framework designed to support internal and external compliance requirements.
• Lead the design, implementation, and maintenance of IT General Controls (ITGCs) and application controls for SOX and SOC 2 compliance, updating IT process documentation, risk control matrices, and control narratives.
• Serve as the main point of contact for ITGC-related inquiries, walkthroughs, and testing; manage timely collection, review, and submission of audit requests.
• Establish compliance calendars and testing schedules aligned with external auditors and internal stakeholders.
• Monitor and advise on remediation efforts for identified deficiencies and ensure timely resolution.
• Support control activities such as quarterly user access reviews across multiple applications and quarterly segregation of duties reviews for change management.
• Collaborate cross-functionally to identify control gaps and drive continuous improvement of the control environment.
• Develop policies, procedures, and standards to strengthen IT governance and regulatory compliance.
• Report on compliance status, risks, and remediation progress to management and stakeholders.
• Maintain up-to-date knowledge of industry advancements in IT audit and cybersecurity methodologies.

Qualifications

• Bachelor‚Äôs degree in Information Systems, Accounting, Finance or related field.
• 5+ years of IT audit experience within Public Accounting or Internal Audit.
• Professional certifications (CISA, CIA, CISSP, CISM, CRISC).
• 5+ years of experience with SOX or SOC 2.
• 3+ years of experience leading audit engagements.
• Experience working with external auditors and managing compliance assessments.
• Excellent project management skills.
• Ability to communicate effectively with both technical and non-technical audiences.

Preferred Qualifications

• Life science, biotechnology, healthcare, and/or laboratory industry experience.
• Proven track record of growth in an auditing role within a company.
• Familiarity with Jira, GitLab, ServiceNow, and Okta.
• Strong influencing and negotiating skills.
• Highly self-motivated, self-directed, and detail-oriented.
• Ability to thrive in a fast-paced and rapidly changing environment.
• Ability to work independently with minimal supervision and seek guidance as needed.

Physical Demands

• Employee may be required to lift routine office supplies and use standard office equipment.
• Ability to sit for extended periods.
• Most work is in a desk/cubicle environment; may be exposed to high noise in data center, fumes and bio-hazardous materials in lab environments.
• Travel may be required up to 15% of the time.

Additional Requirements

• This position requires periodic travel and some evenings, weekends and/or holidays.