IT Quality Compliance Manager - Hybrid

Role Summary

The IT Quality Compliance Manager will oversee the design, implementation, and ongoing management of IT controls to ensure compliance with internal and external requirements, primarily SOX and SOC 2. The role coordinates with cross-functional teams across IT, Security, Finance, Accounting, Quality and Internal Audit, and acts as a liaison between internal teams and external auditors. Reporting to the Senior Director – Software Quality, this position drives risk identification, control enhancements, and process improvements to support a sustainable compliance program aligned with industry standards and regulatory requirements.

Responsibilities

• Oversee an integrated control framework designed to support internal and external compliance requirements.
• Lead the design, implementation, and maintenance of IT General Controls (ITGCs) and application controls for SOX and SOC 2; update IT process documentation, risk control matrices, and control narratives.
• Serve as the main point of contact for ITGC inquiries, walkthroughs, and testing; manage timely collection, review, and submission of audit requests.
• Establish compliance calendars and testing schedules for walkthroughs, testing, and remediation aligned with external auditors and internal stakeholders.
• Monitor and advise on remediation efforts for identified deficiencies and ensure timely resolution.
• Support control activities such as quarterly user access reviews and quarterly segregation of duties reviews for change management.
• Collaborate cross-functionally to identify control gaps and drive continual improvement of the control environment.
• Develop policies, procedures, and standards to strengthen IT governance and regulatory compliance.
• Report on compliance status, risks, and remediation progress to management and stakeholders.
• Maintain knowledge of industry advancements in IT audit and cybersecurity methodologies.

Qualifications

• Required: Bachelor’s degree in Information Systems, Accounting, Finance or related field.
• Required: 5+ years of IT audit experience within Public Accounting or Internal Audit.
• Required: Professional certification (CISA, CIA, CISSP, CISM, CRISC).
• Required: 5+ years of experience with SOX or SOC 2.
• Required: 3+ years of experience leading audit engagements.
• Required: Experience working with external auditors and managing compliance assessments.
• Required: Excellent project management skills; ability to communicate effectively with both technical and non-technical audiences.
• Preferred: Life science, biotechnology, healthcare, and/or laboratory industry experience.
• Preferred: Proven track record of growth in an auditing role within a company.
• Preferred: Familiarity with Jira, GitLab, ServiceNow, and Okta; strong influencing and negotiating skills; highly self-motivated and detail-oriented; ability to work in a fast-paced environment.

Additional Requirements

• Physical Demands: May include lifting routine office supplies, sitting for extended periods, and exposure to data center noise or lab environment fumes/bio-hazardous materials where applicable.
• Travel: Up to 15% of the time, may be required.