IT Business Analyst, Regulatory & Quality Systems

Role Summary

We are seeking a highly skilled IT Systems Analyst to serve as the primary IT resource supporting Beam’s portfolio of Quality and Regulatory Systems. You will play a key role in both the implementation of new application modules and ongoing operational support, including defining requirements, designing solutions, performing application configuration, system documentation, testing, and troubleshooting activities.

Responsibilities

• Act as the primary liaison between IT and Quality and Regulatory teams.
• Lead the implementation, enhancement, and support of Quality and Regulatory IT systems.
• Serve as primary operational support to resolve any system related issues.
• Gather and document business requirements and ensure these are translated into high quality technical solutions that meet the needs of our organization.
• Lead continuous improvement efforts for existing systems. Partner closely with business stakeholders to collect and prioritize enhancement requests. Stay up to date on new technologies and best-practices and make recommendations for potential improvements.
• Support validation and change management activities, including contributing to requirements documentation, test scripts, and change control documentation.
• Support the larger IT organization by assuming other duties and responsibilities, as assigned.

Qualifications

• 3-5 years of successful IT experience in system development lifecycle (SDLC) activities (requirements, design, configuration, validation/testing, and support).
• Experience implementing or supporting one or more quality and/or regulatory computerized systems, preferably Veeva Quality.
• Experience with Computer Systems Validation (CSV).
• Experience with eliciting business requirements and translating into technical deliverables.
• Strong analytical and troubleshooting skills.
• Experience with Quality Systems workflows (Controlled Document Management, Training, Change Control, Deviations, etc.) preferred.
• Some Project Management experience is helpful.