Responsibilities
- Own inventory governance and reconciliation across U.S. and Canada distribution operations across multiple 3PL partners.
- Perform daily batch-level inventory reconciliation between SAP and 3PL ERP systems; monitor and resolve discrepancies with root-cause analysis and CAPA.
- Identify, investigate, and coordinate resolution of EDI failures between internal/external logistics systems.
- Manage product destruction (policy/regulatory compliance) and coordinate product donations to approved charitable organizations.
- Investigate and support resolution of serialization and product traceability discrepancies.
- Own inventory-related SOX controls; serve as primary point of contact for internal/external audits.
- Oversee cycle count programs across multiple 3PL providers (ABC classification reviews, count execution, discrepancy analysis, corrective actions) and maintain accountability for POD testing, inventory adjustment reconciliation, and inventory ABC classification.
- Lead cross-functional supply chain technology initiatives (WMS integrations, enhancements, automation, SAP S/4HANA projects) and act as business lead for inventory/logistics system implementations, upgrades, and enhancements.
- Partner with IT and business stakeholders for requirements, testing, issue resolution, and UAT/process validation; leverage SAP expertise for process optimization.
- Lead complex root-cause investigations; coordinate cross-functional resolution across Supply Chain, IT, Finance, Customer Service, Quality; drive process improvements and reporting; provide backup/business continuity to the Director; mentor team.
Qualifications
- Bachelorβs degree required (Supply Chain/Logistics/Operations/Business or related preferred).
- 6+ years inventory/supply chain/logistics/distribution experience; at least 3 years in pharmaceutical/biotech/regulated healthcare.
- Experience managing inventory across 3PL providers.
- Experience leading system implementations/ERP-WMS integrations/transformations.
- Experience leading cross-functional projects without direct authority.
- Strong knowledge of pharmaceutical distribution operations, GMP, GDP, DSCSA, SOX, and inventory control.
- Advanced SAP S/4HANA experience (inventory adjustments, IDOC monitoring/error resolution, material master data, material documents, sales orders/deliveries, inventory reporting/analysis, system testing/process optimization); experience with WMS platforms and 3PL systems.
- Strong analytical/reporting skills (Excel, Access, Power BI/BI tools).
- Strong leadership, stakeholder influence, organizational/communication, and problem-solving; ability to translate complex issues into actionable solutions.
Benefits
- Medical (includes Prescription Drug), Dental, Vision, Flexible Spending Accounts, 401(k) with matching, discretionary time off, paid sick time, stock purchase plan, tuition reimbursement, parental leave, short-term and long-term disability, life insurance, accidental death & dismemberment, paid holidays, employee referral bonuses, and employee discounts.