Institutional Account Specialist, AI - Thousand Oaks, CA

Role Summary

Field-based Institutional Account Specialist responsible for executing institutional brand strategy in the assigned territory and building strategic relationships with Hospitals, IDNs, academic institutions, outpatient accounts, long-term care facilities, and specialty private practices to maximize short- and long-term sales while placing the patient at the center of AbbVie’s efforts.

Responsibilities

• Deliver sales performance, brand KPIs, financial targets, and marketing objectives to meet or exceed objectives.
• Create, develop, execute, and monitor strategic geography business plans; determine department, channel, and HCP focus and frequency by account to deliver on sales objectives; align resources to support tactic execution and adjust as needed.
• Proactively and continuously aspire to serve customer needs, expectations, and challenges to build trusted customer relationships and achieve win-win agreements between AbbVie and customers.
• Develop professional relationships and differentiate the Anti-Infective portfolio’s value proposition at all levels (C-Suite, Physicians, Hospital Staff, Support Personnel) within accounts to maximize brand performance.
• Continuously build understanding of customer needs, territory market landscape, competitors, market segments/dynamics, accounts, disease areas, products, clinical and sales expertise, and share market intelligence with in-field team, brand team, and sales manager to align and optimize strategy.
• Collaborate across departments within healthcare institutions and across organizations; work with cross-functional partners to differentiate AbbVie’s value proposition and identify, develop, and maintain disease-state experts and advocates to maximize performance.

Qualifications

• 3 years pharmaceutical, medical, health care, infusion or diagnostic sales experience preferred.
• Proven track record of success in selling and exceptional presentation skills.
• Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by relevant stakeholders.
• Operates effectively in a matrix environment with strong business acumen and proficient use of business tools.
• Builds collaborative partnerships with district colleagues and matrix teams.
• Leads by example, displaying positive behaviors and peer coaching through changing and challenging environments.
• Any governmental and/or legal mandatory certification requirements as per country’s laws and/or regulations (if applicable).
• English language proficiency verbally and in writing (for all non-English speaking countries).

Education

• Bachelor’s degree in biological sciences, pharmacy, business-related field, or equivalent.