Inside Sales Specialist & Technical Concierge - Japan
Twist Bioscience
September 18, 2026
Full-time
Remote friendly (APAC)
Worldwide
Sales
Role: Inside Sales Specialist focused on Japan, responsible for lead generation, account management, and technical customer support within the genomics and biotech fields. Responsibilities: develop targeted campaigns, collaborate with marketing and global portfolio teams to promote products, partner with field sales and distributors to create strategic plans, assist customers with technical inquiries (e.g., gene synthesis, oligos), manage CRM data, qualify trade leads, and achieve sales targets through phone, email, and in-person interactions. Requirements: Bachelor's in life sciences, minimum 3 years' inside sales or commercial experience in biotech or molecular biology, proficiency with CRM tools like Salesforce, and ability to travel up to 20%. HighValue: biotechnology/genetics, gene synthesis, molecular biology, customer engagement, technical support, sales quota achievement, and cross-functional collaboration. WorkSetup: likely hybrid or remote with travel.