Innovation Transformation Lead

Role Summary

Role Summary: Lead the design and execution of foundational capability infrastructure across Global Development Operations (GDO) to enable innovation and transformation of technology, processes, and workforce capabilities. Serve as a strategic integrator across technology, process and workforce planning, talent enablement, and change management, translating strategy into disciplined execution that strengthens organizational readiness. Drive scalable systems and governance to ensure Day 1 readiness and durable impact across Global Development Operations.

Responsibilities

• Understands future capability needs, enabling a future forward thinking for our team members to accompany technological and process advances.
• Supports the development of a workforce capability plan, building technology shifts, process adaptions and how this affects the capabilities GDO will need for future success.
• Leads execution of the GDO hiring plan, ensuring alignment with workforce strategy, sequencing priorities, and capacity needs.
• Accountable to develop and execute implementation plans for significant organizational change, this is reflective of process, workforce, risk and communication components.
• Establishes and maintains hiring criteria frameworks, partnering with functional leaders and HR to ensure consistent capability standards and role clarity.
• Guides hiring manager selection to ensure accountability, capability alignment, and leadership readiness across new and evolving roles.
• Owns the governance and management of required training, including assignment, tracking, completion oversight, and cascade planning across sub-functions.
• Partners with learning and functional leaders to ensure training is timely, aligned to role requirements, and embedded into onboarding and transition plans.
• Leads development and execution of comprehensive onboarding plans for new hires and transitioning team members, ensuring Day 1 readiness and sustained performance enablement.
• Serves as the GDO functional lead for change management activities, in coordination with enterprise change management teams.
• Develops and governs functional communications, including identification of communication needs, cascade strategy, message sequencing, and development of meeting materials.
• Establishes structured communication rhythms that reinforce clarity, transparency, and alignment during periods of transformation.
• Partners with functional leadership to ensure consistent messaging and effective stakeholder engagement across GDO.
• Monitors and reports on hiring, training, onboarding, and change enablement metrics to provide visibility to GDO leadership and inform continuous improvement.
• Drives standardization, scalability, and repeatability of capability enablement processes across Global Development Operations.

Qualifications

• Required: Doctorate degree & 4 years of directly related experience within clinical operations
• Required: Master’s degree & 8 years of directly related experience within clinical operations
• Required: Bachelor’s degree & 10 years of directly related experience within clinical operations
• Preferred: Ability to influence at all levels of the organization
• Preferred: Strong background in clinical operations and the business associated with portfolio delivery
• Preferred: Strong collaborating and influencing skills with a demonstrated ability to achieve goals and results in a highly matrixed environment
• Preferred: Demonstrated ability to design and execute scalable workforce processes and governance frameworks
• Preferred: Experience leading hiring strategy, workforce enablement, or capability development initiatives
• Preferred: Ability to draft story boards and framing for organizational communications
• Preferred: Exceptional written and oral communications skills, including executive-level communications
• Preferred: Demonstrated experience leading functional or enterprise change initiatives
• Preferred: Ability to translate strategy into structured execution plans and measurable outcomes
• Preferred: Experience partnering with HR and learning organizations to drive workforce readiness
• Preferred: Strong project and program management capabilities
• Preferred: Ability to operate effectively in ambiguity while driving clarity and alignment
• Preferred: Understanding of risk, finance and resource management and organizational capacity
• Preferred: Experience leading organizations through change