HR Manager, Employee Relations

Role Summary

The HR Employee Relations Manager will conduct sophisticated investigations, provide advice and direction regarding employee and labor relations matters to HR key stakeholders, business executives, managers, and employees across the organization. This is an opportunity to help build and shape the ER function for a company that is growing - in size, complexity and world-wide impact. Our centralized ER function is a new and highly-respected team that is setting the course for how employee relations works with and influences the organization. This role is based at Sleepy Hollow, NY with a minimum of 4 days onsite required – this is not open to fully remote or hybrid work.

Responsibilities

• Act as the lead investigator on employee concerns including devising investigation strategies, reviewing data and documents, conducting interviews and writing and communicating investigation summaries.
• Provide coaching/supervision on investigations to less experienced members of ER team and HRBPs
• Interact and engage with leadership in relation to investigations, including HR business partners and business managers.
• Partner effectively with HR Business Partners, the legal team, Compliance, Quality Assurance, Security and others.
• Collaborate with compliance and legal teams and HR leadership to address Ethics Points claims
• Appropriately document, maintain, and handle sensitive and privileged and confidential information, including update and maintaining case and department data in relevant systems.
• Advise HR Business Partners and other HR colleagues on employee relation processes & policies, and provide consultation on areas of overlap and/or impact
• Act as a point of contact for ER.
• Effectively build relationships with employees, managers, partners and leaders resulting in positive feedback.
• Gather and analyze ER trends and data for HR leadership and SLT presentations.
• Identify areas for improvement by leveraging analytics and data trends and/or discerning systemic issues revealed during the investigative process and recommend strategies and actions to address
• Participate in projects led or impacting the ER team as needed

Qualifications

• Preferred: Experience analyzing ER data to identify trends and participating in developing ER strategy
• Preferred: Experience coaching more junior ER professionals, HRBPs and business leaders
• Superb communication skills including effective listening, clear and concise writing and presentation
• Proven interpersonal skills to negotiate, influence, and resolve issues at all levels in the organization and in collaboration with HRBPs and business leaders
• Strong time management and prioritizing ability to balance multiple urgent assignments simultaneously
• Consistently exhibits levels of discretion, integrity and confidentiality
• Flexible and adaptable work demeanor to manage demands across multiple time zones
• Respectful, diplomatic, and culturally sensitive in the face of difficult and sensitive situations and conversations
• Ability to work both independently and as a team player in a cross-functional global team structure

Education

• Bachelor’s degree in a scientific discipline or HR related discipline
• Advanced degree (MBA or Master’s in Organization Development or Human Resources) preferred
• 7-9 years related work experience, including at least 4 years direct experience as an investigator for Employee Relations matters