Hospital Business Unit Health and Science Specialist - North PR

Role Summary

The Health and Science Specialist plays a critical role in Puerto Rico, increasing Pfizer's brand with high value customers by developing an insightful assessment of the customer and the overall business landscape, identifying appropriate business opportunities based on the insights, formulating and then executing a strategy to maximize return on investment in alignment with PR Global Hospital and Biosimilars goals. The Health and Science Specialist – Sterile Injectables and Biosimilars will have the overall responsibility for delivering the revenue and incentive compensation targets for the “geography” to support the Pfizer Global Hospital and Biosimilars division goals. They will do this by promoting the Sterile Injectable and Biosimilars product line and value added delivery systems (iSecure, Carpuject, Act-O-Vial, Cystosafe, Frozen Pre-Mix, etc.) to Hospital Integrated Delivery Systems, C-Suite Executives, Hospital Administration, Directors of Pharmacy, Pharmacy Buyers, Risk Management, Materials Management, Nursing Department, and Anesthesia Department within Acute Care Hospitals, Long-Term Care Facilities, Specialty Pharmacies, Retail Pharmacies, Oncology/Infusion Centers, Dialysis Centers, Surgery Centers, and Home Infusion facilities.

Responsibilities

• The Health and Science Specialist call exclusively on high value customers (e.g. Customers: optimal details call of 8 on a daily base.)
• Promote the Global Hospital and Biosimilars product line to Acute Care Hospitals, Long-Term Care Facilities, Specialty Pharmacies, Surgery Centers, and Home Infusion.
• Primary call points include Hospital Integrated Delivery Systems, C-Suite Executives, Hospital Administration, Directors of Pharmacy, Pharmacy Buyers, Risk Management, Materials Management, Nursing Department, and Anesthesia Department within Acute Care Hospitals, Long-Term Care Facilities, Specialty Pharmacies, Retail Pharmacies, Oncology/Infusion Centers, Dialysis Centers, Surgery Centers, and Home Infusion facilities.
• Demonstrate technical and clinical expertise by promoting the features, benefits, and economic implications of the Sterile Injectable and Biosimilars product line and value-added delivery systems (iSecure, Carpuject, Act-O-Vial, Cystosafe, Frozen Pre-Mix, etc.).
• Effectively engage and build relationships to support driving sales performance with key customers and targeted accounts through an organized selling process; includes Pre-Call planning and post call notes.
• Utilize approved tools, resources, systems, and reports to analyze and effectively uncover emerging trends to successfully create and execute a strategic business plan
• Understand local market factors, industry trends, and customer landscape to include GPOs, trading partners, distribution channels, and IDN affiliated relationships to develop a needs assessment and strategy that drives mutual partnership for brand development.
• Develop and adapt focused and customized strategies for each assigned customers (and their members for GPO’s); ensure alignment of plans with Pfizer business objectives and strategic initiatives and adapt strategies based on market conditions.
• Conduct monthly (or as needed) business reviews or territory analysis with assigned accounts.
• Execute a total account selling strategy utilizing the total hospital concept (THC) to drive portfolio performance.
• Contributes toward team goals and objectives by fostering positive working relationships with Regional, Divisional, and HQ colleagues (Teamwork).
• Comply with all Pfizer’s policies and procedures and completes expected compliance requirements and training on time.

Qualifications

• Required: Minimum 7 years of previous pharmaceutical biotech or medical marketing/promotional/sales, or relevant experience
• Required: Ability to travel domestically and stay overnight as necessary
• Required: Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired
• Required: Demonstrated ability to develop collaborative relationships with key thought leaders and high value customers across a variety of settings (e.g., large group practices, institutions)
• Required: Proven capability to positively influence high value customers resulting in desired business outcomes
• Required: A demonstrated track record of success and accomplishment with previous pharmaceutical sales experience
• Required: Exceptional aptitude for learning and ability to communicate technical and scientific product and disease management information to a wide range of customers
• Required: Demonstrated high degree of business acumen and strategic thinking
• Required: Proficiency using sales data/call reporting software/applications and able to adapt to Pfizer’s long range technology model in bringing Pfizer information to market
• Required: Expertise in CFSA
• Required: Functional / Technical Skills include: Promote broad portfolio of products; Develop a deep knowledge of assigned customers & entities (e.g., accounts); Drive sales in assigned accounts & with customers; Develop strategic account selling and management skills; Strong coordination & collaboration with internal and external partners, especially in cross-functional settings; Gain access in difficult situations
• Required: Candidate must live in Metropolitan area of Puerto Rico

Skills

• Strong communication and presentation skills
• Strategic account selling and management
• Cross-functional collaboration
• Analytical and data-driven decision making
• Proficiency with Microsoft Excel, Word, and PowerPoint
• Experience with Salesforce, WorkDay, and Concur is a plus

Additional Requirements

• Physical/Mental Requirements: Ability to travel throughout territory and/or US; standing and walking daily; ability to perform mathematical calculations and complex data analysis
• Non-standard Work Schedule, Travel Or Environment Requirements: Participation in business reviews/territory analysis and preparation; conventions or activities on weekdays and/or weekends; occasional trips mainly to USA for sales meetings, POAs, training