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HIV Customer Representative - Silver Springs

Merck
September 17, 2026
Full-time
Remote
Worldwide
Sales
Role: The HIV Customer Representative supports customer-centric sales efforts within the HIV therapeutic area, focusing on healthcare provider engagement, account management, and strategic territory planning in the Maryland and Northern Virginia region. Responsibilities include delivering product information tailored to customer needs, managing key accounts, developing account strategies, and leveraging resources to improve health outcomes. The role emphasizes market trend assessment, customer relationship building, and multi-channel engagement, including technological tools. Qualifications: Bachelor's degree with 2+ years sales experience or equivalent healthcare/scientific experience; valid driver's license; willingness to travel 75%. Preferred skills include experience in infectious disease, HIV product knowledge, complex account management, and familiarity with payer and specialty pharmacy environments. The position involves high compliance standards, cross-functional collaboration, and navigating highly regulated settings. Work setup is remote, with significant travel within the territory.