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HIV Customer Representative - Silver Springs

Merck
September 17, 2026
Full-time
Remote
Worldwide
Sales
Role: Field-based HIV Customer Representative responsible for engaging healthcare professionals within the Maryland and Northern Virginia territory to promote company HIV products, understand customer needs, and develop targeted strategies. Responsibilities: deliver tailored product information, act as primary contact for key accounts, collaborate with the customer team on account plans, and leverage technological channels to enhance engagement; focus on improving health outcomes and resource utilization. Requirements: Bachelor's degree with 2+ years sales experience or equivalent experience (minimum 6 years if without degree), valid driver’s license, willingness to travel up to 75%; experience in pharma, biotech, or medical device sales, particularly within infectious disease or HIV, highly preferred. HighValue: HIV therapeutic area, specialty pharmacy, complex payer environment, account management, multi-channel engagement, compliance, and customer relationship development in challenging access settings. WorkSetup: remote with extensive travel (~75%) within territory.