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HIV Account Specialist- - Manhattan, NY

Merck
September 15, 2026
Full-time
Remote
Worldwide
Sales
Role: The HIV Customer Representative supports customer-centric sales efforts in the Manhattan, NY territory, focusing on engaging healthcare professionals and hospitals to promote Virology products. Responsibilities include tailored customer interactions, developing account strategies, understanding practice and network structures, leveraging multichannel engagement, and influencing healthcare outcomes. The role emphasizes compliance, ethical conduct, and the ability to operate in complex hospital and payer environments, especially within specialty pharmacy channels. Qualifications: Bachelor's degree with 2-6 years of sales experience or high school diploma with at least 6 years of relevant healthcare sales or related experience; valid driver’s license. Preferred skills include PharmD certification, experience in large NYC hospitals like Mt. Sinai or NYU Langone, expertise in specialty pharma or biotech sales, and strong relationship-building capabilities. High-value specifics involve HIV/Virology therapeutic knowledge, experience in complex hospital and payer settings, familiarity with regulatory standards, and proficiency with digital engagement tools. The position is remote with up to 50% travel and reports to the regional leadership. Candidates should demonstrate strategic sales planning, market insight, and a customer-first approach aligned with compliance standards.