Role Summary
The Health System Director will execute Organized Provider Solutions and BU strategies, building and managing relationships with key stakeholders within organized provider accounts, including service line and pharmacy leaders who influence patient access and future innovation. The role focuses on delivering customer-centric value props and solutions to large, sophisticated health systems across Southern Indiana and Cincinnati, OH. This is a field-based position requiring collaboration across multiple teams to optimize access and strategic account performance.
Responsibilities
- Strategic Account Planning: In collaboration with the Organized Provider Account Lead (OPAL), shape the strategic account plan across the enterprise and lead the execution of the plan.
- Collaborative Account Management: Work with OPAL, Market Access and Business Unit partners to coordinate account management and identify opportunities to improve access and drive top-down demand at the enterprise level.
- Integration and Access Management: Ensure integration and on-label access within account level decision-making platform tools (EMRs, formulary, account-level pathways, order sets, etc.), using on-label resources related to portfolio products and cross-functional matrix team support.
- Clinical Knowledge: Maintain a fundamental clinical knowledge of the enterprise portfolio and competitive landscape.
- Compliance and Risk Management: Stay informed of policies to ensure compliance and risk framework adherence.
- Strategic Insights: Provide insights and recommendations to optimize the execution of the strategic account plan across the enterprise.
- Market Analysis: Monitor and analyze market trends and competitive activities to inform strategy.
- Gathers insights from aligned accounts and serves as a rapid conduit of information back to the broader organization
- Collaborates with Marketing on key initiatives and demonstrates the ability to execute marketing plans across the product portfolio.
- Establish & monitor KPIs on relationship health and system of care engagement and participate in regular business reviews.
Qualifications
- Required: Bachelor’s degree
- Required: 5+ years of experience in market access and/or account management in a life-science industry
- Required: Direct leadership experience
- Required: Valid driver’s license and 50-60% travel
- Preferred: MBA and/or advanced clinical/science degree or equivalent
- Preferred: Proficiency in understanding decision-making processes, care standardization, and value-based care market environment for IDNs with a track record engaging population health leaders
- Preferred: Extensive account management experience in Oncology, Specialty, and/or Vaccines
- Preferred: Financial acumen
- Preferred: Experience in a highly matrixed environment with enterprise-wide influence
- Preferred: Learning agility and ability to adapt to changing product portfolios
- Preferred: Initiative to achieve goals with a record of performance
- Preferred: Account selling skills and ability to grow business through strategic planning and execution
- Preferred: Effective communication and presentation skills
- Preferred: Ability to apply Compliance Policies and Procedures in unstructured situations
- Preferred: Experience with patient privacy laws including HIPAA and state equivalents
- Preferred: Presentation/negotiation skills
Education
- Bachelor’s degree (Required)
- MBA and/or advanced clinical/science degree or equivalent (Preferred)
Additional Requirements
- Travel: 50-60% travel required