Head of Solutions Engineering

Role Summary

Head of Solutions Engineering at Sanofi, location Cambridge, MA or Morristown, NJ (Hybrid). You will lead a specialized team of 5-7 solution engineers and partner directly with the Agentic AI core team to accelerate cloud transformation, modernize API frameworks, and dramatically improve infrastructure reliability across global pharmaceutical operations. This cross-functional role combines hiring authority with technical depth to challenge specialists and drive architectural coherence, impacting 130K+ users, 21,000 hosts, 4,000 databases, and 5,000 applications supporting life-saving medicine development.

Responsibilities

• Recruit 5-7 specialized solution engineers across Cloud, API/Integration, Database, Network, and Observability
• Establish cross-domain collaboration frameworks that eliminate technical silos
• Drive professional development and career growth for high-performing technical talent
• Lead through influence and technical credibility in a matrix organization
• Partner with Agentic AI core team to design infrastructure supporting intelligent automation
• Architect cloud-native solutions optimized for AI/ML workloads with pharmaceutical compliance
• Establish real-time data pipelines enabling AI-powered drug discovery and manufacturing
• Implement API frameworks supporting agent-to-agent communication and automated decision-making
• Lead hybrid cloud migration with AWS/Azure governance and FinOps
• Design an enterprise API strategy enabling seamless pharmaceutical data flows
• Modernize data architecture supporting AI/ML analytics and regulatory compliance
• Implement monitoring platforms targeting 50% incident reduction, 70% MTTR improvement
• Deploy a zero-trust architecture across global pharmaceutical operations
• Co-develop enterprise standards with Enterprise Architecture, balancing innovation and compliance
• Guide technology evaluation and vendor strategies for pharmaceutical-scale implementations
• Establish architectural decision frameworks, ensuring consistency across global operations
• Integrate GxP, SOX, and pharmaceutical regulatory requirements into all technology practices

Qualifications

• Required: 15+ years enterprise technology leadership including 5+ years leading technical teams with hiring authority
• Required: Deep expertise across 3+ domains: Cloud Architecture, API/Integration, Database, Network, and Observability
• Required: Large-scale transformation leadership in organizations with 10,000+ users
• Required: Regulated industry experience with GxP, SOX, HIPAA, or equivalent compliance frameworks
• Required: AI/ML infrastructure experience, including data pipelines and cloud-native ML platforms
• Required: Multi-platform integration and strategic technology planning at enterprise scale
• Required: Travel: 30% domestic and international travel required for global team collaboration and stakeholder engagement
• Required: Language: English proficiency
• Preferred: Agentic AI or intelligent automation platform implementation
• Preferred: Multi-cloud expertise (AWS/Azure) with FinOps and governance
• Preferred: Site Reliability Engineering with observability platform implementation
• Preferred: Global technology operations across distributed teams and regulatory environments

Education

• Required: Bachelor's degree in Computer Science, IT, Engineering, Systems Analysis, or related field; OR Equivalent: 20+ years of progressive enterprise technology leadership may substitute the degree
• Preferred: Master's degree in Computer Science, Information Systems, Engineering Management, or MBA with a technology/healthcare focus
• Preferred: Cloud certifications: AWS Solutions Architect Professional, Azure Solutions Architect Expert
• Preferred: Enterprise Architecture: TOGAF, Zachman Framework
• Preferred: Additional certifications: DevOps, Automation (Terraform, Kubernetes), Networking, Security, AI/ML platforms