Head of Order to Cash - Budapest Hub

Head of Order to Cash – Budapest Hub Location: Budapest, Hungary Job Type: Permanent, Full-time, Hybrid About the job Our Team As Head of Order to Cash at our Budapest Hub, you will lead end-to-end O2C services for 30+ EMEA and international export markets, driving digital transformation and operational excellence at the helm of a 250+ strong team. Ready to make your move? Join the team that supports Sanofi's operations from the inside – simplifying processes, scaling bold ideas, and driving performance across our global network. As part of Business Operations, our Budapest Hub is one of four strategic hub locations worldwide, delivering best-in-class Order to Cash services that enable life-changing treatments to reach patients faster. Here, your leadership will have a direct impact on how Sanofi operates across Europe, the Middle East, Africa, and beyond. About Sanofi We are an innovative global healthcare company, driven by one purpose: we chase the miracles of science to improve people's lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We provide potentially life-changing treatment options and life-saving vaccine protection to millions of people globally, while putting sustainability and social responsibility at the center of our ambitions. Main responsibilities Lead end-to-end Order to Cash services for 30+ EMEA and international export markets, covering order management, credit, collections, cash application, and AR reporting Drive the deployment of the integrated O2C (iO2C) operating model, managing transitions and ensuring core model adoption with minimal business disruption Champion AI and digital innovation, leading adoption of next-generation tools (High Radius, Salesforce, SAP S/4HANA, GenAI, Agentic AI) to enhance process automation and customer experience Lead, inspire, and develop a team of 250+ professionals across diverse cultural and professional backgrounds, fostering a culture of excellence and continuous improvement Build and maintain strategic relationships with senior stakeholders across EMEA affiliates, GBUs, Finance, Trade, Treasury, and Supply Chain organizations Oversee budget and workforce planning for the hub, monitor KPIs and SLAs, and ensure compliance with SOX and internal control standards Contribute to the global O2C leadership team, influencing core model evolution and representing EMEA market requirements at a strategic level About you Experience: Extensive leadership experience in Order to Cash or Finance Services within complex, international shared services environments Proven track record in large-scale digital transformation and AI implementation Demonstrated excellence in executive stakeholder management across multiple countries and cultures Technical and Soft Skills: Expert knowledge of Order to Cash processes at both operational and strategic levels C-suite level communication, influencing, and negotiation skills Strong analytical and strategic thinking with ability to translate insights into executive-level decisions Digital fluency with understanding of AI, automation, and emerging technologies for process optimization Hands-on experience with SAP SD/FI, High Radius, or Salesforce (advantageous) Education: Graduate degree in Finance, Accounting, Supply Chain, or Business Administration Languages: Fluent English (essential); additional European language(s) advantageous Why choose us? Work where global operations meet bold ambition – lead a 250+ team delivering critical services that directly enable life-changing treatments to reach patients across 30+ markets Accelerate your impact through cross-functional collaboration, international exposure, and a seat at the global O2C leadership table Create value from day one – drive AI adoption, digital transformation, and operational excellence at a scale that matters Bring bold ideas to life with cutting-edge technology, from GenAI and Agentic AI to SAP S/4HANA and advanced automation platforms Collaborate with curious, open-minded colleagues across borders, functions, and cultures in one of Sanofi's four strategic global hubs Find your place in a workspace designed for you – modern Budapest offices, flexible hybrid working, and a benefits package that supports your wellbeing and growth Join an Award-Winning Team at Sanofi Budapest Hub! Be part of something exceptional. Our Budapest Hub has been recognized for workplace excellence, innovation, and our commitment to putting people first. Office of the Year 2025 – Evolution Award Our most recent award – Sanofi is recognized for creating an innovative workspace that supports collaboration and adaptability. Marketing Diamond Award 2026 – Employer Branding One of the highest honours at Hungary's prestigious Marketing Diamond Awards, recognizing excellence in employer branding. BSC Investor of the Year 2025 Awarded by HIPA, ABSL Hungary, and AmCham Hungary for our contribution to Hungary's business services sector. PwC Workforce Preference Survey 2025 – Top 3 Most Attractive Employers Ranked 3rd among the most attractive employers in Hungary. Hungarian Employer Branding Awards 2025 – Gold & Silver Best Strategic Employer Branding Campaign (Gold) and Best Employer Branding Campaign in the Pharma Sector (Silver). Pursue progress. Discover extraordinary. Join Sanofi and step into a new era of science—where your progress can be as transformative as our work. We believe in you, support you, and give you the opportunity to go further, think faster, and achieve what you once thought impossible. With us, you can shape the future—ask questions, explore new paths, and find solutions that truly reach those who need them most. Ready to use the power of science to improve people's lives? Let's pursue progress together and discover the extraordinary! At Sanofi, we provide equal opportunities for everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristic. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! Discover our Code of Conduct, that serves as the moral compass that guides us when chasing the miracles of science to improve people’s lives. Please ensure to have read this document, before applying. #Sanofi #WeNeverSettle #PursueProgress #DiscoverExtraordinary #SanofiCareers #joinSanofi #jobopportunities #careeropportunities #sscjob #Sanofi_Budapest_Hub #Budapest #LI-Hybrid #LI-EUR Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! Global Terms & Conditions and Data Privacy Statement Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube