Head of Commercial Operations: Field, Training and Enablement
Ipsen
August 13, 2026
Full-time
Remote friendly (Cambridge, MA)
Worldwide
Operations
Role: Senior enterprise leader overseeing Field Operations, Training, and Enablement for Ipsen US, with a focus on commercial field teams, incentive compensation, and sales enablement strategies. Responsibilities: define and execute cohesive field enablement and operational strategies, lead incentive compensation governance across multiple therapeutic areas (Oncology, Rare, Neuro, Value & Access), and drive commercial excellence initiatives such as fleet management, meetings, and field support functions. Also responsible for advancing Key Account Management capabilities, building coaching programs, and ensuring adoption of standardized tools like Veeva for KAM. Requirements: 15+ years in biopharma or related industries, with demonstrated leadership in US pharmaceutical commercial operations, field management, or sales enablement; deep understanding of US regulatory and compliance landscape; strong analytical, financial acumen, and stakeholder management skills. Preferred: MBA or advanced degree; experience with biotech or pharma product launches and matrix team leadership. HighValue: extensive US pharma experience, oncology/rare/neuro therapeutic areas, focus on commercial launch/excellence, regulatory compliance, and cross-functional collaboration. WorkSetup: not specified, but senior leadership role likely hybrid or onsite.