Group Lead Supply Chain Center of Excellence - North America

Role Summary

The Group Lead, Supply Chain CoE – North America will lead the development and execution of scalable supply chain capabilities across planning, logistics, and operations within the North American region. This role drives regional transformation through digital enablement, process innovation, and talent development, aligning the NA CoE roadmap with the Corporate CoE while tailoring solutions to local market needs.

Responsibilities

• CoE Strategy & Operating Model for North America
• Design and lead the North America Supply Chain CoE, aligning its charter and roadmap with regional business objectives and the global CoE strategy.
• Collaborate closely with the Corporate CoE in India to harmonize frameworks, tools, and methodologies.
• Translate global supply chain strategies into actionable regional initiatives, ensuring relevance and impact in the North American context.
• Serve as the regional voice in global forums, providing feedback and insights to shape enterprise-wide supply chain evolution.
• Talent Management & Capability Building
• Build and lead a regional supply chain talent strategy, including competency modeling, career pathing, and succession planning.
• Collaborate with HR and L&D to launch regional academies, mentoring programs, and certifications.
• Establish Centers of Expertise for knowledge sharing and internal consulting across NA sites.
• Operational & Process Excellence
• Deploy standardized end-to-end supply chain processes across NA, leveraging SCOR Digital Standard and Lean Six Sigma.
• Lead initiatives in IBP/S&OP/S&OE, inventory optimization, lead time reduction, and logistics network design specific to NA distribution and manufacturing footprint.
• Embed continuous improvement culture through diagnostics and best practice replication across NA operations.
• Digital Transformation & Innovation
• Champion digital technologies to improve agility and decision-making in NA, including SAP IBP, Kinaxis, Control Towers, AI/ML.
• Co-develop the regional digital roadmap in alignment with the global digital strategy and lead pilots and scale-up initiatives across NA supply chain functions.
• Monitor technology trends and benchmark against regional best practices and competitors.
• Program Management Office (PMO) & Initiative Deployment
• Oversee PMO functions to ensure successful deployment of supply chain initiatives across North America.
• Establish project governance, managing cross-functional project teams, and driving execution excellence.
• Prioritize initiatives, allocate resources, track milestones, and ensure delivery of outcomes aligned with business objectives.
• Performance & Value Delivery
• Define and manage CoE success metrics for NA, including operational KPIs, maturity indices, and capability adoption rates.
• Drive programs with measurable ROI such as cost-to-serve reduction, service level improvements, and sustainability targets.
• Ensure alignment of KPIs across NA business units and establish governance reviews with regional and global leadership.

Qualifications

• Educational qualification: Bachelor‚Äôs in Supply Chain, Business, Engineering; Master‚Äôs preferred
• Minimum work experience: 15+ years in end-to-end supply chain leadership roles, including 5+ years in CoE or transformation roles within North America. Experience in pharma, life sciences, in North America
• Certifications: APICS CPIM/CSCP, Lean Six Sigma, or equivalent.

Skills

• Experience deploying enterprise-wide systems (SAP IBP, APS, ERP, analytics platforms).
• Strong knowledge of ASCM SCOR framework, Gartner Maturity Model, and NA regulatory landscape.
• Proven success in capability building, talent development, and change leadership in complex regional organizations.
• Ability to work effectively in a multicultural environment; familiarity with Indian business culture and cross-border collaboration is highly desirable.
• Demonstrated ability to manage cross-functional teams and regional stakeholders.
• Experience working in matrixed organizations with global CoEs or shared services.

Education

• Details provided in Qualifications.

Additional Requirements

• Incumbent should be willing to work in person from our Princeton, NJ office.