Global Clinical Supply - Process Steward - Packaging - Hybrid
Merck
August 21, 2026
Remote friendly (West Point, PA)
United States
Operations
Senior Specialist, GCS Process Steward (Packaging Execution) — process steward for packaging and operation planning business processes and SAP capabilities.
Primary Activities Include, But Are Not Limited To:
- Lead development and implementation of GCS processes aligned to short- and long-term objectives.
- Serve as SAP and global process knowledge expert for packaging/operation planning (BOMs, Recipes, ECM).
- Resolve business challenges using system solutions across GCS.
- Support enhancement business case development (Enhancement Prioritization Management Form) and maintain Demand Tracker for enhancement requests/prioritization.
- Drive process standardization, implementation, and training for new processes.
- Review SOPs and assess process changes for system impact to ensure integrity of a single global business process.
- Contribute to the GCS Global Process Steward Network with Manufacturing Division and COMET Functional Leads.
- Support tier management and escalations for transactional issue resolution.
- Contribute to Deviations, Investigations, and CAPAs in packaging and operations planning.
- Collaborate cross-functionally to identify process-driven opportunities to improve performance.
- Build trust-based relationships to drive change and execute priorities.
Education & Experience:
- Bachelor’s in Science/Engineering (or similar) with 5+ years relevant experience, or Master’s with 3+ years preferred.
- Hands-on SAP experience in supply chain modules required.
Required Experience and Skills:
- 5+ years in Supply Chain Management or related manufacturing/packaging support with GXP compliance and business process execution.
- 3+ years with SAP Production Execution and master data (BOMs, Recipes, ECM) with knowledge of quality management and warehouse management.
- Manage a portfolio of projects/initiatives; strong written/verbal communication.
- Collaborate cross-functionally/external partners; identify risks and escalate.
- Build collaborative stakeholder relationships; results-oriented.
Preferred Skills:
- System/business process design expertise (analysis, optimization, solution development), preferably pharma/life sciences.
- Experience with large-scale SAP implementations and enhancements/master data migration.
- Experience with SAP PI sheets and clinical packaging processes; hands-on business process experience.
Required Skills: Business processes; change management; clinical supply chain management; communication; cross-functional leadership; data analysis; GMP; packaging; production scheduling; project management; risk management; SAP BTP; SAP implementations; supply chain systems; warehouse management.
Application Instructions:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees).
Primary Activities Include, But Are Not Limited To:
- Lead development and implementation of GCS processes aligned to short- and long-term objectives.
- Serve as SAP and global process knowledge expert for packaging/operation planning (BOMs, Recipes, ECM).
- Resolve business challenges using system solutions across GCS.
- Support enhancement business case development (Enhancement Prioritization Management Form) and maintain Demand Tracker for enhancement requests/prioritization.
- Drive process standardization, implementation, and training for new processes.
- Review SOPs and assess process changes for system impact to ensure integrity of a single global business process.
- Contribute to the GCS Global Process Steward Network with Manufacturing Division and COMET Functional Leads.
- Support tier management and escalations for transactional issue resolution.
- Contribute to Deviations, Investigations, and CAPAs in packaging and operations planning.
- Collaborate cross-functionally to identify process-driven opportunities to improve performance.
- Build trust-based relationships to drive change and execute priorities.
Education & Experience:
- Bachelor’s in Science/Engineering (or similar) with 5+ years relevant experience, or Master’s with 3+ years preferred.
- Hands-on SAP experience in supply chain modules required.
Required Experience and Skills:
- 5+ years in Supply Chain Management or related manufacturing/packaging support with GXP compliance and business process execution.
- 3+ years with SAP Production Execution and master data (BOMs, Recipes, ECM) with knowledge of quality management and warehouse management.
- Manage a portfolio of projects/initiatives; strong written/verbal communication.
- Collaborate cross-functionally/external partners; identify risks and escalate.
- Build collaborative stakeholder relationships; results-oriented.
Preferred Skills:
- System/business process design expertise (analysis, optimization, solution development), preferably pharma/life sciences.
- Experience with large-scale SAP implementations and enhancements/master data migration.
- Experience with SAP PI sheets and clinical packaging processes; hands-on business process experience.
Required Skills: Business processes; change management; clinical supply chain management; communication; cross-functional leadership; data analysis; GMP; packaging; production scheduling; project management; risk management; SAP BTP; SAP implementations; supply chain systems; warehouse management.
Application Instructions:
- Apply via https://jobs.merck.com/us/en (or Workday Jobs Hub for current employees).