GCM Transformation and Portfolio Office Head

Role: Senior Director of GCM Program Management responsible for enterprise-level leadership in planning, governance, and execution of complex global capability initiatives. Objectives include translating strategic priorities into integrated, measurable programs with clear ownership and disciplined execution. Responsibilities encompass leading end-to-end program delivery, establishing integrated plans for cross-functional visibility, and driving governance forums and issue escalation. The role involves partnering with senior stakeholders across functions and geographies to align priorities, manage risks, oversee financial governance, and ensure business continuity. Qualifications include 15+ years of experience leading large-scale enterprise programs, ideally within Global Business Services or GBS/GCC environments, with deep knowledge of shared services, transition management, and governance. A bachelor’s degree is required, with an advanced degree and relevant certifications preferred. Technical skills include enterprise program management, portfolio governance, risk mitigation, financial acumen, and proficiency with collaboration tools. Behavioral competencies emphasize executive presence, strategic thinking, organized execution, and effective communication. High-value specifics: focus on transformation within GBS/GCC, enterprise portfolio management, risk and financial discipline, with a location in Boston, MA, and no explicit travel requirements.