Gastroenterology Health & Science Specialist - Kansas City, KS

Role Summary

The Gastroenterology Health & Science Sales Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. In addition, the role includes sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs).

Responsibilities

• Identify and implement efficient virtual/in-person engagement strategies by customer; develop and adapt business and territory call plans based on opportunities and insights.
• Build rapport and relationships with customers across virtual and face-to-face environments; manage call objectives with clear next steps and documentation; utilize digital tools and adapt to new platforms for successful engagement; leverage analytics for insights and next best actions.
• Deliver compliant, targeted messaging using approved materials to drive product demand; provide insights for developing new approved product messaging and resources.
• Educate providers on unbranded and branded product value using disease state information; present clinically oriented information as applicable.
• Coordinate with HCPs and office staff to plan engagements in multiple formats (virtual and in-person).
• Strategically deploy Pfizer resources to support provider and patient needs (samples, vouchers, co-pay resources, patient education); integrate guidance from management and cross-functional teams into pre-call planning; plan day-to-day work effectively and collaborate with CF colleagues and Pfizer Connect team members.
• Support patient access by providing information on reimbursement, PAP, hub programs, and co-pay resources.
• Present terms of sale or contract terms with approved language; answer on-label questions; introduce customers to Pfizer on-demand content.
• Collaborate with cross-functional colleagues (Field Medical, Reimbursement, Key Account Management) to address inquiries; use triaging protocols and digital apps to connect with SMEs quickly.
• Use calendaring tools and leadership goals to address customer priorities; bring insights from surveys to leadership to improve models.

Qualifications

• Required: Bachelor’s Degree OR an associate’s degree with 6+ years of experience; OR high school diploma with 8+ years of relevant experience.
• Required: Minimum of 3 years of previous pharmaceutical/biotech or medical marketing/promotional/sales experience; demonstrated leadership across peer groups; experience in a specialized market with third-party reimbursement and service centers.
• Required: History of marketing/promotional or sales success; strong territory management; outstanding communications; demonstrated teamwork, leadership, and accountability.
• Required: Must live within 50 miles of the territory.
• Required: Valid US driver’s license and driving record in compliance with company standards; DUI/DWI or impaired driving within past 7 years disqualifies.
• Preferred: 3–5 years of specialty marketing/promotional/sales experience.
• Preferred: Strong knowledge of disease states, therapeutic areas, and products; deep knowledge of customers and markets; strategic account marketing, promotional, sales and management skills; superior marketing, promotional, sales, technical and relationship-building skills.
• Preferred: Demonstrated ability to engage and influence customers; strong business acumen, problem solving, strategic thinking, data analysis and project management; ability to learn quickly and adapt to a changing environment; experience working in a matrix environment; leadership and cross-functional collaboration experience; experience with thought leaders or high-influence customers; strong organizational and analytical skills; comfort with sales data and call reporting software; adaptation to new technology.

Education

• Bachelor’s Degree or equivalent combination of education and experience as listed in Qualifications.

Additional Requirements

• Non-standard Work Schedule, Travel Or Environment: Ability to travel to all accounts/office locations within the territory; may require overnight travel depending on territory size and business need.