Field Service Engineer II

Role: Field Service Engineer II supporting Quanterix’s ultra-sensitive biomarker detection platforms, primarily Simoa and Spatial Biology instruments. Responsibilities include onsite installation, system validation, preventive maintenance, troubleshooting, and customer training, ensuring optimal operation of complex scientific instrumentation. The role involves managing a regional service workload independently, collaborating with internal teams, and maintaining documentation and inventory. Qualifications: minimum associate’s degree in engineering or related technical field; 4+ years supporting scientific or medical lab instruments; experience with microscopy, imaging, optics, or microfluidics preferred. Skills include strong troubleshooting, communication, customer engagement, and the ability to work independently in a remote, travel-intensive setting (up to 70% travel within North America). High-value specifics include supporting advanced biomarker and spatial tissue imaging technologies used in disease research and diagnostics, with an emphasis on customer support, technical proficiency, and field service management. Location: remote based in San Francisco, CA, with extensive travel. The role plays a key part in ensuring the seamless operation of innovative bioanalytical platforms that support research across neurology, oncology, immunology, and infectious disease.