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Field Service Engineer

Agilent Technologies
August 14, 2026
Full-time
On-site
Springfield, IL
Operations
Role: Field Service Engineer for biomedical instruments, focusing on installation, calibration, troubleshooting, repair, and preventative maintenance of Biocare Medical equipment and contracted systems. Responsibilities include providing technical support to clients and internal teams, serving as on-site contact for instrument issues, collaborating with sales, engineering, QA/QC, and R&D, and participating in histology/immunohistochemistry functions. The role requires extensive travel (75%), ensuring minimal instrument downtime. Qualifications: Associate degree in Biomedical Equipment Technologies or related field; 4+ years of relevant FSE experience in medical or similar instrument service; strong electrical and mechanical troubleshooting skills; experience with robotics and fluidics is advantageous; certification such as CBET preferred. Additional skills include advanced computer proficiency and a valid driver’s license. High-Value Details: Focus on biomedical instrumentation in histology/immunohistochemistry, supporting clinical or research labs; service-driven role with domestic and international travel; full-time, day-shift position with remote work option, based in the Chicago area. Compensation includes hourly pay ($43.12 - $67.37/hr), bonus, stock, and benefits.