Field Service Engineer

Role: Field Service Engineer supporting security and detection systems, including hardware, software, and networking in non-lab environments like airports and border protection. Responsibilities: perform on-site installation, maintenance, troubleshooting, calibration, and customer support; diagnose product issues; advise on preventive measures; collaborate with internal teams and deliver technical training; manage escalations. Requirements: Bachelor's or Master's in physical sciences or engineering; 4+ years in technical service roles or customer-facing positions; ability to obtain security clearance; valid US passport; valid driver’s license; willing to travel up to 75% overnight. High-Value: experience with spectroscopy preferred; focus areas include airport security, border protection, and military environments; on-site, travel-intensive role. WorkSetup: full-time, remote options available; based in Little Falls, DE; schedule includes day shifts with significant travel.